Bilingual Czech/English Customer Support — Remote in Athens

Cross Border Talents; Kraków; On-site; PLN 87,000 - 101,000; Full time

Benefits offered by this job

Competitive salary with 14 payments per year

Permanent contract

Relocation Package

Ongoing training and support

Job summary

A customer service recruitment agency is seeking a Customer Support Specialist fluent in Czech and English to join a team in Athens. This role involves responding to customer inquiries, providing accurate information, and ensuring client satisfaction. Ideal candidates will have strong communication skills and previous customer service experience. The position offers a permanent contract, competitive salary with 14 payments per year, and relocation package.

Qualifications

• Fluent in Czech and English (written and spoken).
• Strong communication and problem-solving skills.
• Previous customer service experience is an advantage.
• Ability to work on-site in Athens.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate product/service information.
• Handle customer issues and escalate when necessary.
• Maintain a high level of professionalism and empathy in all interactions.

Skills

Fluent in Czech

Fluent in English

Strong communication skills

Problem-solving skills

Job description

Customer Support Specialist Czech
Location: Athens, Greece - Remote
Contract Type: Permanent
Schedule: 40 hours per week
Salary: Competitive (14 payments per year)

About the Role:
We are looking for a Customer Support Specialist fluent in Czech and English to join our clients team in Athens. You will handle customer inquiries, provide accurate information, and ensure a positive experience for each client.

What We Offer:

• Competitive salary with 14 payments per year
• Permanent contract
• Full-time schedule (40 hours/week)
• Relocation Package
• Ongoing training and support

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Provide accurate product/service information
• Handle issues and escalate when necessary
• Maintain a high level of professionalism and empathy in all interactions

Requirements:

• Fluent in Czech and English (written and spoken)
• Strong communication and problem-solving skills
• Previous customer service experience is an advantage
• Ability to work on-site in Athens

How to Apply:
If you are passionate about customer service and ready to start a new chapter in Athens, apply now with your CV in English.