Czech Speaking Microsoft Customer Experts - Work In Athens, Greece

Mercier Consultancy Group; Poland; On-site; PLN 87,000 - 135,000; Full time

Benefits offered by this job

Relocation package

IT training

Health Insurance

Performance bonus

13th/14th salaries

Job summary

Mercier Consultancy Group is seeking Czech-speaking Microsoft Customer Experts to join our IT support team in Greece. You will provide high-level technical assistance, troubleshoot complex queries, and document interactions in the service desk system while collaborating with international colleagues.

Ideal candidates are native/fluent in Czech, possess excellent communication skills, and are willing to relocate to Athens. EU passport and prior technical support experience are advantageous.

Qualifications

• Native or fluent Czech (spoken and written).
• Excellent communication skills, essential for success in these Czech-speaking jobs.

Responsibilities

• Provide high-level technical support and consultancy to users of Microsoft software products.
• Troubleshoot complex IT queries, ensuring optimal performance of cloud-based services and applications.
• Document all technical interactions accurately within the IT service management system.
• Stay updated on evolving IT trends to provide relevant solutions to end-users.
• Collaborate with international team members to streamline customer support processes and technical workflows.
• Engage with clients to identify needs and recommend appropriate software solutions that enhance productivity.

Skills

Czech language

Communication skills

Willing to relocate

Customer service experience

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with industry-leading corporations across Europe. We specialize in high-impact recruitment and business process outsourcing, ensuring that professionals find meaningful careers that align with their long‑term aspirations.

Job Overview

We are currently seeking ambitious professionals for the Czech Speaking Microsoft Customer Experts position in Greece, a unique role within the dynamic Information Technology (IT) sector. This is your opportunity to represent a world‑class technology giant while enjoying a rewarding professional journey in one of the most vibrant Mediterranean hubs.

Key Responsibilities

• Provide high-level technical support and consultancy to users of Microsoft software products.

• Troubleshoot complex IT queries, ensuring optimal performance of cloud‑based services and applications.

• Maintain a high level of customer satisfaction by delivering professional, expert guidance in the Czech language.

• Document all technical interactions accurately within the IT service management system.

• Stay updated on evolving Information Technology (IT) trends to provide the most relevant solutions to end‑users.

• Collaborate with international team members to streamline customer support processes and technical workflows.

• Engage with clients to identify needs and recommend appropriate software solutions that enhance productivity.

• Native or fluent Czech (spoken and written).

• Valid EU passport (mandatory).

• Strong passion for the Information Technology (IT) sector and digital innovation.

• Excellent communication skills, essential for success in these Czech‑speaking jobs.

• Ability to relocate to Athens, Greece for this professional opportunity.

• Previous experience in technical support or customer service is a significant advantage.
  What We Offer

• Competitive Monthly Salary.

• 2 Extra Salaries Per Year (13th and 14th salary bonus).

• Monthly Performance Bonus.

• Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival).

• Fully Paid Professional IT Training.

• Comprehensive Health Insurance.

• And Much More, including international networking opportunities and professional development in the IT industry.
  Life in Greece

Embracing the lifestyle in Greece means enjoying a perfect blend of ancient history, modern urban energy, and a glorious Mediterranean climate. Taking one of our Czech‑speaking jobs provides you with the chance to experience the unparalleled hospitality of the Greek culture and the vibrancy of Athens. Jobs in Greece offer a lifestyle where your work‑life balance is enhanced by stunning coastal views and world‑renowned leisure activities.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless and stress‑free. From the exquisite local Mediterranean cuisine to the modern infrastructure of Athens, this location is an ideal setting for anyone looking to combine a career in the Information Technology (IT) sector with an unforgettable international adventure. Discover why so many professionals choose Greece for their next big career move.