Remote Czech Customer Support Specialist (Greece)

WW Talents; Kraków; On-site; PLN 49,000 - 67,000; Full time

Benefits offered by this job

Relocation support

3 weeks hotel accommodation

Up to €300 relocation grant

Remote work from Greece

Athens onboarding

Job summary

WW Talents is seeking a Czech-speaking Customer Service Representative to support Czech-speaking customers remotely from Greece. The role involves handling inquiries, resolving issues, and delivering high-quality service in an international environment with relocation assistance for eligible candidates.

This is a full-time remote position based in Greece, with relocation support including hotel accommodation and initial relocation grant.

Qualifications

• Fluent or native-level Czech.
• Good command of English.
• Excellent verbal and written communication skills.
• Strong problem-solving and organizational skills.
• Customer-focused and empathetic approach.
• Ability to work independently in a remote customer service environment.
• Flexibility to work rotational shifts.

Responsibilities

• Provide professional Czech-speaking customer support through different channels.
• Handle customer inquiries, requests, and complaints efficiently.
• Identify customer needs and provide accurate and appropriate solutions.
• Resolve customer issues and escalate complex cases when required.
• Deliver excellent customer experiences while meeting quality and service standards.
• Maintain accurate records of customer interactions.
• Follow established procedures and company guidelines.
• Work independently while collaborating with an international team.

Skills

Czech

English

Communication

Problem-solving

Organizational skills

Customer focus

Remote work

Rotational shifts

Job description

WW Talents is seeking a Czech-speaking Customer Service Representative to support Czech-speaking customers remotely from Greece. The role involves handling inquiries, resolving issues, and delivering high-quality service in an international environment with relocation assistance for eligible candidates.

This is a full-time remote position based in Greece, with relocation support including hotel accommodation and initial relocation grant.