Customer Trust & Security Lead

Cisco Systems, Inc.; Kraków; Hybrid; PLN 180,000 - 260,000; Full time

Job summary

Splunk is seeking a Customer Trust Analyst to support the Global Security program, focusing on customer due diligence, assessments, and security inquiries. You will participate in customer meetings and demonstrate control alignment with standards and regulations.

The role requires deep information security knowledge, strong communication skills, and the ability to work with Sales, Engineering, and Customer Success to shorten the sales cycle while maintaining customer trust.

Qualifications

• Bachelor's degree or higher with related experience as specified.
• Experience with cybersecurity principles, concepts, technologies, and security compliance frameworks.
• Cloud security understanding and incident response knowledge are desirable.
• Ability to communicate complex security topics to customers clearly.

Responsibilities

• Provide cybersecurity expertise to sales and customer success teams to address inquiries and audits.
• Lead customer security audits in EMEA and demonstrate evidence of controls.
• Facilitate security assessments and communicate Splunk's security measures to customers.
• Lead security conversations in meetings with customers and prospects.

Skills

Cybersecurity concepts

Customer trust

Communication skills

Risk assessment

Education

Bachelor's degree

Master's degree

PhD

Job description

Splunk is seeking a Customer Trust Analyst to support the Global Security program, focusing on customer due diligence, assessments, and security inquiries. You will participate in customer meetings and demonstrate control alignment with standards and regulations.

The role requires deep information security knowledge, strong communication skills, and the ability to work with Sales, Engineering, and Customer Success to shorten the sales cycle while maintaining customer trust.