Customer Trust GRC Specialist - Security & Compliance

HireRight; Katowice; Hybrid; PLN 110,000 - 170,000; Full time

Benefits offered by this job

Private Medical Care

Edenred card

Lunch Vouchers

Paid Lunch Break (30 Minutes)

Social Fund (Holiday Allowance, Glasss

Glassess Voucher

Bonus Plans

Group Life Insurance

Career Path & Opportunities to Grow

Professional Training

Job summary

HireRight in Katowice is seeking a GRC Customer Trust Specialist to support our Customer Trust program, manage information security compliance, risk management, third-party assurance activities, and governance processes that support customer-facing security commitments.

You will liaise between Information Security, customers, and external partners, coordinating assessments, responding to due diligence requests, and maintaining documentation that demonstrates the organization's security posture.

Qualifications

• Bachelor's degree in IT, CS, cybersecurity, business, or a related field.
• 3–5 years of experience in information security, GRC, or customer trust roles, including customer security questionnaires, audits, assessments, and customer-facing security programs.
• Working knowledge of information security and privacy frameworks such as ISO 27001, SOC 2, GDPR, FCRA, or similar standards.
• Experience supporting third-party assurance activities; familiarity with Conveyor, CAIQ, HECVAT, SIG, or similar is a plus.
• Experience managing customer trust portals and knowledge repositories is preferred.
• Certifications such as CISA, CISSP, ISO 27001 Lead Auditor, or similar are preferred.
• Strong project management and organizational skills; Jira experience is a plus.
• Familiarity with core IT infrastructure, cloud technologies, and information security concepts.
• Excellent customer service, relationship management, written, and verbal communication skills.
• English proficiency required for frequent customer-facing interactions.

Responsibilities

• Lead customer-facing security activities, including security questionnaires, risk assessments, audits, project security reviews, and remediation tracking.
• Coordinate responses to customer requests for security, compliance, and privacy information with evidence of the organization's security posture.
• Serve as the primary liaison for customer trust engagements, following established procedures for assessments, audits, and due diligence requests.
• Evaluate customer security requests, identify improvement opportunities, and communicate recommendations to management and stakeholders.
• Collaborate with business units and cross-functional teams to meet customer requirements and ensure timely completion of deliverables.
• Review corrective action plans and advise on remediation strategies for compliance gaps, audit findings, and vulnerabilities.
• Enhance customer trust processes, documentation, and knowledge resources.
• Perform additional compliance, governance, and risk-related duties as assigned.

Skills

Customer service

Project management

Communication

Analytical skills

Education

Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Business, or a related field

Tools

Jira

Job description

HireRight in Katowice is seeking a GRC Customer Trust Specialist to support our Customer Trust program, manage information security compliance, risk management, third-party assurance activities, and governance processes that support customer-facing security commitments.

You will liaise between Information Security, customers, and external partners, coordinating assessments, responding to due diligence requests, and maintaining documentation that demonstrates the organization's security posture.