CUSTOMER SERVICE PROFESSIONAL WITH FRENCH AND ENGLISH

PMSolutions; Warszawa; Hybrid; PLN 61,380 - 66,960; Full time

Benefits offered by this job

Private medical care

Sports card

Holiday subsidy

Training and development opportunities

Job summary

An international outsourcing company is looking for a Customer Service Professional fluent in French and English. The position involves providing technical support via phone or email and requires a strong understanding and interpersonal skills. Work is full-time in Warsaw or Gdańsk with remote options after onboarding. Salary is PLN 5500-6000 gross, with additional benefits.

Qualifications

• Expected level of English and French is C1.
• Ability to work well with others and be understanding.
• Willingness to develop in an international context.

Responsibilities

• Contact customers by phone or e-mail to provide technical support.
• Onboarding and training phases during first month.
• Full-time work with flexible day choices.

Skills

Fluent in French

Fluent in English

Interpersonal skills

Job description

Overview

CUSTOMER SERVICE PROFESSIONAL WITH FRENCH AND ENGLISH

An international company providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions will be happy to welcome new members in the Team for the position of Customer Service Professional.

Place of work: Gdansk or Warsaw

Responsibilities

• Contact customers by phone or e-mail, providing technical support.

Requirements

• Fluent in French and English – expected level C1.
• An understanding person and you get along well with other people.
• Desire to develop in an international environment.

Position details

• Your future tasks: contacting customers by phone or e-mail, providing technical support.
• The first month of work is onboarding – you train and develop your skills during fixed working hours, stationed in one of the offices in Warsaw or Gdańsk; you choose.
• Full-time work – 5 days a week, but you can choose any working days from Monday to Sunday.

We offer

• Salary: PLN 5500-6000 gross.
• Employment contract.
• Remote work (except first 4 weeks = onboarding).
• Private medical care, sports card and internal wellbeing program.
• Holiday subsidy.
• Friendly atmosphere and training and development opportunities within the company's structures.

How to apply

Please send us your CV in English to our email: [e-mail] with the subject: “CUSTOMER SERVICE / FRENCH+ENGLISH”. We reserve the right to respond only to selected applications. Please include a permit for processing personal data in CV as follows:

Privacy / GDPR

In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data processed for the purposes of current and future recruitment processes in PERSONNEL AND MEDIA SOLUTIONS SC