Customer Quality Engineer - On-site Impact

Danfoss; Grodzisk; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Life insurance

Employee Pension Programme (PPE)

Private medical care (Lux Med)

Co-financed sports card

Subsidized meals

Job summary

Danfoss is seeking a Customer Quality Engineer in Grodzisk Mazowiecki to own customer quality issues and drive robust 8D problem-solving across manufacturing and engineering teams.

You will act as the voice of the customer, lead QRQC containment, coordinate cross-functional corrective actions, and ensure clear communication with internal stakeholders while improving processes and product quality.

Qualifications

• Degree in Engineering or equivalent.
• Experience in customer quality or related manufacturing quality roles.
• Familiar with ISO 9001 and/or IATF 16949.
• Strong communication across teams and fluent in Polish and English.

Responsibilities

• Own customer complaints from investigation to resolution using structured 8D processes.
• Coordinate cross-functional teams to identify root causes and preventive actions.
• Lead QRQC activities and containment to minimize customer impact.
• Translate customer feedback into product quality improvements and process changes.
• Coordinate PAPQ activities and maintain quality data in systems like IQOS and Salesforce.

Skills

Languages: English

Polish

Root cause analysis

8D problem solving

Cross-functional collaboration

Education

Engineering degree

Tools

IQOS

Salesforce

Job description

Danfoss is seeking a Customer Quality Engineer in Grodzisk Mazowiecki to own customer quality issues and drive robust 8D problem-solving across manufacturing and engineering teams.

You will act as the voice of the customer, lead QRQC containment, coordinate cross-functional corrective actions, and ensure clear communication with internal stakeholders while improving processes and product quality.