Customer Care & ERP Systems Specialist

nVent; Warszawa; Hybrid; PLN 70,000 - 145,000; Full time

Benefits offered by this job

Private health care

Lunch card

Employee Stock Purchase Plan

Language courses funded

Hybrid work model

Training opportunities

Study subsidies

Job summary

nVent is seeking a proactive Sales Operations Associate to join our hybrid team. You will manage daily orders in ERP, maintain customer records, and create and register contracts across Sales units.

Join us to provide system support to the sales organization, gather supplier information, and implement changes to systems. English and German proficiency are required; adaptability and teamwork are valued.

Qualifications

• MBO level thinking, eager to learn
• Strong communication and teamwork abilities
• Fluent in English and German at an advanced level

Responsibilities

• Manage and process incoming orders in ERP daily while monitoring workload and deadlines
• Update ERP database with customer data and pricing, and track discounts
• Create and register contracts for all Sales units and keep status up to date
• Provide sales system support via email/Teams and handle helpdesk tickets
• Gather information for supplier registrations and create a retrievable database
• Request and implement changes to Sales systems as needed

Skills

MBO mindset

Teamwork

English & German

Tools

ERP

CRM

Job description

nVent is seeking a proactive Sales Operations Associate to join our hybrid team. You will manage daily orders in ERP, maintain customer records, and create and register contracts across Sales units.

Join us to provide system support to the sales organization, gather supplier information, and implement changes to systems. English and German proficiency are required; adaptability and teamwork are valued.