Customer Activation & Onboarding Specialist

Us Bank; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Clearly defined salary ranges

Performance-based incentives

Inclusive benefits package

Development opportunities

Employee recognition programs

Job summary

U.S. Bank is seeking a Junior Customer Activation Specialist to support onboarding and activation processes, review documentation for accuracy, and maintain customer records. The role interfaces with cross-functional teams to ensure smooth activation and compliant processes.

The ideal candidate has a high school diploma and 2–3 years in clerical or customer service roles; banking experience is a plus. This position requires three or more days per week at a U.S. Bank location.

Qualifications

• High school diploma or equivalent required.
• Two to three years of clerical, administrative, operations, or customer service experience preferred.
• Experience in banking or financial services is beneficial.

Responsibilities

• Process customer account activation requests and related admin tasks.
• Review documentation for completeness and compliance with procedures.
• Enter and maintain customer information across systems and databases.
• Process account changes and record transactions.
• Validate documentation and customer information.
• Investigate and resolve account discrepancies and issues.
• Respond to inquiries from customers and internal partners.

Skills

Customer onboarding

Attention to detail

Multitasking

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Junior Customer Activation Specialist to support onboarding and activation processes, review documentation for accuracy, and maintain customer records. The role interfaces with cross-functional teams to ensure smooth activation and compliant processes.

The ideal candidate has a high school diploma and 2–3 years in clerical or customer service roles; banking experience is a plus. This position requires three or more days per week at a U.S. Bank location.