CRM & Operations Architect for Global Consulting

Virtual Colleague; Polska; Hybride; PLN 149 000 - 223 000; Temps partiel

Résumé du poste

Virtual Colleague is seeking a Customer Engagement & Operations Manager to support day-to-day operations for a fast-moving global consulting practice. The role combines Executive Operations, CRM Management, Workflow Coordination, and Lead System Support to ensure seamless client engagement and project flow.

The ideal candidate will manage the Go High Level CRM, build scalable workflows, and coordinate multiple priorities with minimal supervision.

Qualifications

• Strong experience in Executive Operations, Project Coordination, or Operations Management.
• Proven Go High Level (GHL) CRM experience.
• CRM workflow setup, automation, and pipeline management experience.
• Strong organizational and systems-thinking ability.
• Experience managing multiple workflows and priorities independently.
• LinkedIn lead generation and contact management experience.
• Excellent communication and proactive follow-through.

Responsabilités

• Track active projects, deliverables, and operational priorities.
• Build and maintain project trackers, dashboards, and workflow systems.
• Monitor deadlines and proactively follow up on pending tasks.
• Ensure visibility across all ongoing business activities.
• Identify workflow gaps, overdue items, and operational inefficiencies.
• Coordinate outsourced work and monitor progress.
• Help create scalable operational systems and processes.
• Improve organization and accessibility of files, assets, and internal resources.
• Manage and optimize the Go High Level (GHL) CRM system.
• Maintain organized pipelines, databases, and workflows.
• Build and improve CRM automations and task flows.
• Ensure lead tracking, follow-ups, and workflows remain organized.
• Troubleshoot and improve inefficient CRM structures.
• Support integration between operational workflows and customer engagement systems.
• Build and organize LinkedIn-based lead lists and databases.

Connaissances

GHL CRM

CRM automation

Lead generation

Project coordination

Organizational skills

Executive operations

Communication

Outils

Go High Level

LinkedIn

Google Workspace

Description du poste

Virtual Colleague is seeking a Customer Engagement & Operations Manager to support day-to-day operations for a fast-moving global consulting practice. The role combines Executive Operations, CRM Management, Workflow Coordination, and Lead System Support to ensure seamless client engagement and project flow.

The ideal candidate will manage the Go High Level CRM, build scalable workflows, and coordinate multiple priorities with minimal supervision.