CRM Automation Engineer: Flows, Integrations & Deliverability

The Customization Group

Województwo zachodniopomorskie

Hybrid

PLN 120,000 - 180,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Health coverage

Paid leave

Local perks

AI tools access

Job summary

The Customization Group is hiring a CRM Tech Specialist to own the technical layer of our lifecycle marketing across 20+ shops. You’ll manage the Emarsys setup, integrations, deliverability, and automation logic that turns customer data into timely messages.

In this role you’ll build and QA lifecycle flows, adapt templates (HTML/CSS), own data feeds via APIs, safeguard sender reputation, and partner with marketers and data teams to keep systems reliable across CET hours.

Qualifications

3+ years in CRM/email operations or marketing technology.
Hands-on with a CRM/ESP platform such as Emarsys, Iterable, Braze or CleverTap.
SQL querying and data shaping for flows and segments.
Experience with agentic AI workflows.
APIs, webhooks and data mapping proficiency.
Knowledge of email deliverability and sender authentication.
Reliable overlap with CET hours (Europe time).
Business-level English for a globally distributed team.

Responsibilities

Build and maintain automation flows for lifecycle emails.
Design and adapt email templates and blocks (HTML/CSS).
Collaborate with CRM team to translate marketer requests into templates and logic.
Own integrations and data feeds via APIs and connectors.
Guard deliverability with SPF/DKIM/DMARC, hygiene and bounce handling.
Use agentic AI to speed up building, QA and documentation.
Set up monitoring and alerts for broken flows.