Credit Senior Specialist

Philips Iberica SAU; Łódź; Hybrid; PLN 91,000 - 121,000; Full time

Benefits offered by this job

Hybrid model of working

Private medical care (family extend)

Benefit System cards

Discount for Philips’ products

Wide variety of trainings & learning

Healthy lifestyle in office

Employee Assistance Program

Job summary

Philips is seeking a Credit Senior Specialist to join the Accounting Operations team. You will manage and organize collections and dispute management activities, setting priorities, creating to-do lists, and ensuring effective follow-up with customers.

Key duties include organizing AR processes, maintaining overdue controls, executing collections for defined customers, and supporting cash and collections processes. Hybrid work model and extensive training opportunities are provided.

Qualifications

• Minimum of a bachelor’s degree or higher level of education.
• 2 years of experience in Collections/AR department.
• Fluent English – both written and spoken.
• Work experience in SAP system.
• Background in F&A, Economics or Business Administration.
• Customer service focus.
• Determination to achieve excellent results.
• Customer Master data process knowledge.
• Excellent communication and negotiation skills.
• Team player, open minded change agent who demonstrates Philips Behaviors.
• Project management: development and deployment of new processes and procedures.

Responsibilities

• Organizing, supporting and developing accounts receivable process.
• Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off.
• Executing the collection process for defined customers (e.g. strategic customers).
• Organizing, supporting and developing cash & collection process.
• Follow up on relevant queries and solving escalations in close cooperation with sectors.
• Responsible for compliance of ICS checks.

Skills

Fluent English

Customer service orientation

Communication & negotiation

Team player

Project management

Education

Bachelor's degree or higher

Background in F&A / Economics / Business Administration

Tools

SAP

Job description

Job Title

Credit Senior Specialist

Job Description

As Credit & Collections Specialist you will join Philips’ Accounting Operations team. On daily basis you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to do lists, shared customers, registration & follow up) and effectiveness (minimal overdoes and disputes).

Your role:

• Organizing, supportingand developing accounts receivable process
• Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off
• Executing the collection process for defined customers (e.g. strategic customers)
• Organizing, supporting and developing cash & collection process
• Follow up on relevant queries and solving escalations in close cooperation with sectors
• Responsible for compliance of ICSchecks
• Participate as an active member in Dispute Council

You're the right fit if:

• Minimum of a bachelor's degree or higher level of education
• 2 years of experience in Collections, AR department
• Fluent English–both written and spoken
• Work experience in SAP system
• Background in F&A, Economics or Business Administration
• Customer service focus
• Determination to achieve excellent results
• Customer Master data process knowledge
• Excellent communication and negotiation skills
• Team player, Open minded change agent who demonstrates Philips Behaviors
• Project management: development and deployment of new processes and procedures

ompensation & Benefits

Doing meaningful work should come with fair, transparent rewards. The base salary range for this role isPLN 90,800.00 - 121,066.66 PLN.We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations.This role is eligible for10% short term incentive,with your rewards linked tocompany results.We’ll share the full approach with you during the interview process, so you can make a clear, informed decision.

Other benefits:

• Hybrid model of working
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Indicate if this role is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business.

Discover our rich and exciting history.

Learn more about our purpose.

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