Credit & Collections Senior Specialist - Hybrid & Growth

Philips Iberica SAU; Łódź; Hybrid; PLN 91,000 - 121,000; Full time

Benefits offered by this job

Hybrid model of working

Private medical care (family extend)

Benefit System cards

Discount for Philips’ products

Wide variety of trainings & learning

Healthy lifestyle in office

Employee Assistance Program

Job summary

Philips is seeking a Credit Senior Specialist to join the Accounting Operations team. You will manage and organize collections and dispute management activities, setting priorities, creating to-do lists, and ensuring effective follow-up with customers.

Key duties include organizing AR processes, maintaining overdue controls, executing collections for defined customers, and supporting cash and collections processes. Hybrid work model and extensive training opportunities are provided.

Qualifications

• Minimum of a bachelor’s degree or higher level of education.
• 2 years of experience in Collections/AR department.
• Fluent English – both written and spoken.
• Work experience in SAP system.
• Background in F&A, Economics or Business Administration.
• Customer service focus.
• Determination to achieve excellent results.
• Customer Master data process knowledge.
• Excellent communication and negotiation skills.
• Team player, open minded change agent who demonstrates Philips Behaviors.
• Project management: development and deployment of new processes and procedures.

Responsibilities

• Organizing, supporting and developing accounts receivable process.
• Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off.
• Executing the collection process for defined customers (e.g. strategic customers).
• Organizing, supporting and developing cash & collection process.
• Follow up on relevant queries and solving escalations in close cooperation with sectors.
• Responsible for compliance of ICS checks.

Skills

Fluent English

Customer service orientation

Communication & negotiation

Team player

Project management

Education

Bachelor's degree or higher

Background in F&A / Economics / Business Administration

Tools

SAP

Job description

Philips is seeking a Credit Senior Specialist to join the Accounting Operations team. You will manage and organize collections and dispute management activities, setting priorities, creating to-do lists, and ensuring effective follow-up with customers.

Key duties include organizing AR processes, maintaining overdue controls, executing collections for defined customers, and supporting cash and collections processes. Hybrid work model and extensive training opportunities are provided.