Collection Specialist with Spanish, Krakow

PL10 Electrolux Poland Spolka z o.o.; Poland; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work up to 5 remote days per月

Life insurance

Worksmile Cafeteria

Learning & development opportunities

Flexible career paths and internalMob

Job summary

Electrolux Poland Spolka z o.o. is seeking a Collection Specialist fluent in Spanish and English to help optimize cash flow and support the financial stability of the business from our Kraków office.

You will manage collections for assigned customers and collaborate with Sales and other stakeholders. The role offers a hybrid work model (up to 5 remote days per month), life insurance, access to Worksmile, extensive learning and development opportunities, and flexible career paths within a

Qualifications

• Fluent Spanish and English, both written and spoken.
• Good understanding of accounting principles and financial processes.
• Strong analytical skills with the ability to interpret financial data and identify issues.

Responsibilities

• Contacting customers regarding overdue invoices and ensuring timely debt collection.
• Monitoring customer accounts, investigating payment delays, and resolving disputes or unclear payments.
• Processing and allocating received payments, handling deductions, direct debits, and customer statements.
• Performing account analysis, reconciliations, and supporting month-end and year-end closing activities.
• Building strong working relationships with customers, Sales teams, and other internal stakeholders to resolve outstanding issues.
• Preparing collection reports and maintaining accurate process documentation.
• Supporting continuous improvement initiatives and contributing to business targets related to cash collection, DSO, and working capital.

Skills

Fluent Spanish

Fluent English

Analytical skills

Communication skills

Education

University degree in Finance / Accounting / Economics

Tools

SAP

Excel

Job description

About the role

As a Collection Specialist with Spanish, you will play a key role in ensuring healthy cash flow and supporting the financial stability of the business. You will manage collections activities for assigned customers, monitor outstanding balances, resolve payment issues, and build strong relationships with internal and external stakeholders. Working as part of our Accounts Receivable team, you will help optimize cash collection performance, improve customer account management, and contribute to key business objectives such as DSO and working capital improvement. You will report directly to the Collection Team Leader.

What you'll do:

In this role, you will be responsible for managing collection activities for assigned customers and supporting end-to-end Accounts Receivable processes.

• Contacting customers regarding overdue invoices and ensuring timely debt collection.
• Monitoring customer accounts, investigating payment delays, and resolving disputes or unclear payments.
• Processing and allocating received payments, handling deductions, direct debits, and customer statements.
• Performing account analysis, reconciliations, and supporting month-end and year-end closing activities.
• Building strong working relationships with customers, Sales teams, and other internal stakeholders to resolve outstanding issues.
• Preparing collection reports and maintaining accurate process documentation.
• Supporting continuous improvement initiatives and contributing to business targets related to cash collection, DSO, and working capital.

Qualifications & Requirements:

• Fluent Spanish and English, both written and spoken.
• Previous experience in Collections, Accounts Receivable, OTC, Credit Management, Finance, or a related area.
• Good understanding of accounting principles and financial processes.
• Strong analytical skills with the ability to interpret financial data and identify issues.
• Customer-focused mindset with excellent communication and relationship-building skills.
• Proactive, results-driven approach and ability to work effectively under pressure.
• Strong attention to detail, accuracy, and organizational skills.
• Good knowledge of MS Office, particularly Excel.
• Experience with SAP or other ERP systems will be an advantage.
• University degree in Finance, Accounting, Economics, Business Administration, or a related field is preferred.

Where you'll be:

You will be based in our modern Kraków office, working alongside colleagues who deliver Finance, HR, and IT services across Europe. Our collaborative and international environment provides excellent opportunities for professional development, networking, and career growth.

Benefits highlights:

• Hybrid working model (up to 5 remote working days per month)
• Life insurance
• Worksmile Cafeteria benefits platform
• Extensive learning and development opportunities
• Flexible career paths and internal mobility opportunities
• Inclusive, international, and collaborative work environment

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find out more about life at Electrolux: https://www.linkedin.com/company/electrolux/life/lifeatelectrolux/

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2023 Electrolux Group had sales of SEK 134 billion and employed 45,000 people around the world. For more information go to www.electroluxgroup.com.