Role Overview
JLL is transforming its EMEA Workplace Management controllership function to better support a client‑centric commercial finance model. We are seeking a Controller to join the newly established Commercial Controllership team, taking ownership of the Fixed‑Price and GMP contract stream and reporting directly to the EMEA Commercial Controller.
Strategic Context
Fixed‑price and GMP contracts represent the highest‑risk and highest‑judgement area within JLL's EMEA Workplace Management portfolio. Unlike reimbursable arrangements, these contracts place JLL in a position of direct financial exposure - cost overruns, guarantee liabilities and KPI penalties sit on JLL's P&L, not the client's. This role exists to ensure that exposure is understood, monitored and managed rigorously from pre‑signature through to contract close. The Fixed/GMP Controller serves as the single point of contact for Client Finance teams on all Type 4 and Type 5 contracts across EMEA, working alongside the Reimbursable stream within the broader Commercial Controllership function.
The Role
You will own the commercial finance oversight for JLL's EMEA Fixed‑price and GMP contract portfolio - covering pre‑signature risk review, in‑life guarantee and cost variance tracking, P&L and balance sheet governance, and SOX control ownership. You will work within the framework set by the EMEA Commercial Controller, bringing specialist technical depth and commercial judgment to the highest‑risk contracts in the business.
Contract scope: Type 4 (Fixed‑price management fee) and Type 5 (Guaranteed Maximum Price) contracts across EMEA
Key Responsibilities
- Pre‑Signature Risk Review & CRB
- Review CRB submission for all Fixed‑price and GMP contracts above threshold - covering baseline validation, glidepath achievability, liability cap adequacy, burden rate coverage by country, vendor payment term cash flow risk, and underspend/overspend scenario modelling
- Identify risky or new service types that JLL has not previously delivered in the relevant geography; assess KPI achievability against JLL's track record on comparable contracts
- Prepare accounting briefings and CAFs for new or amended Fixed‑price and GMP MSAs; support the EMEA Commercial Controller's final sign-off
- Participate in the weekly pipeline review for Fixed‑price and GMP contracts above the £1M GAAP threshold; confirm go‑live dates and obtain signed documentation
- Guarantee, Cost Variance & P&L Governance
- Hold formal accountability for the accuracy of Fixed/GMP client entity P&Ls and balance sheets - review monthly, deliver flux commentaries with commercial context, and escalation material variances to the EMEA Commercial Controller
- Track GMP guarantee positions contract by contract: monitor actual cost versus guaranteed maximum, flag cost variance trends early and prepare corrective action recommendations
- Review management fee at risk (MFaR) deferral and release positions for Fixed‑price contracts; confirm correct GL account, proportion of total management fee, and period alignment
- Review balance sheet positions for unusual items including debit balances on liability accounts, transition fee deferral and release, and capex amortisation schedules
- Submit and approve balance sheet reconciliations in ARCs; post and review manual JDE accruals in E1
- Contract Financial Governance & Technical Expertise
- Apply deep knowledge of Fixed‑price and GMP contract mechanics: guarantee structure, cost cap treatment, liability exposure, management fee calculation under fixed and tiered models, and the accounting treatment for overspend and underspend positions
- Review burden rate set‑up across all countries in scope for Fixed/GMP contracts: confirm that employment costs are fully covered and that no country is operating at a structural loss due to under‑modelled burden
- Monitor AR aging, AP status and disbursement billing for the Fixed/GMP portfolio; elevate overdue items in line with agreed SLAs
- Maintain the contract summary file for all live Fixed‑price and GMP contracts: guarantee amount, liability cap, MFaR approach, billing methodology and key commercial terms
- Controls, Process & Continuous Improvement
- Own SOX OTC controls for the Fixed/GMP stream, including OTC.005 (contract review against supporting documentation) and OTC.117 (Gross vs. Net analysis); maintain control documentation to audit standard and coordinate KPMG documentation requests
- Log all