Contingent Workforce Manager Central Europe

GXO Logistics, Inc.; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Contract of employment

A company car

Hybrid working

Lux Med healthcare

Motivizer cafeteria (Multisport)

Group life insurance

English language tuition funded by the

employer

Flexible working hours

Job summary

GXO Logistics, Inc. in Warsaw is seeking a Contingent Workforce Manager to oversee PL/CZ/RO relationships with temporary agencies and CW suppliers, audit partners, and drive cost-efficient staffing practices.

You will coordinate with Procurement to negotiate terms and contracts, while budgeting, analysing costs, and tracking KPIs. The role requires ensuring compliance with labour laws across the region and collaborating with Operations, HR, Finance and Legal. Hybrid working is available.

Qualifications

• Experience of working with temporary employment agencies or in the contingent workforce sector.
• Experience in an operational environment (logistics or manufacturing would be an advantage).
• Practical knowledge of employment law, including the employment of temporary staff and foreign nationals.
• Conducting negotiations and managing supplier relationships.
• Experience in budgeting, cost analysis and working with KPIs.
• Ability to work independently and manage priorities.
• Highly developed communication skills and the ability to collaborate with multiple stakeholders.
• Fluency in English (min. B2).

Responsibilities

• Managing relationships with temporary employment agencies and CW suppliers in PL, CZ, RO.
• Conducting agency audits and monitoring the quality of collaboration.
• Negotiating terms of cooperation and rates, and managing contracts with Procurement.
• Budgeting, cost control and actively seeking cost savings.
• Analysing the temporary staffing market and recommending actions.
• Standardising and optimising processes (onboarding, reporting, KPIs, billing models).
• Monitoring fulfilment of requirements and supplier performance.
• Preparing and analysing reports and KPIs.
• Conducting regular operational meetings with agencies and GXO teams.
• Collaborating with Operations, HR, Finance, Legal and Procurement.
• Ensuring compliance with labour law (PL, CZ, RO) and translating changes into practice.
• Collaborating with a law firm on interpretation of regulations.
• Initiating continuous improvement measures and planning regional workforce strategies.

Skills

Agency management

Contingent workforce

Negotiation

Budgeting & cost analysis

Stakeholder collaboration

Project management

English proficiency

Tools

KPIs reporting

Job description

Contingent Workforce Manager (PL, CZ, RO)

(PL, 02-247 Warszawa, ul. Marcina Flisa 4)

Responsibilities

• Managing relationships with temporary employment agencies and contingent workforce (CW) suppliers in the region (PL, CZ, RO)
• Conducting agency audits and monitoring the quality of collaboration
• Negotiating terms of cooperation and rates, and managing contracts in collaboration with the Procurement department
• Budgeting, cost control and actively seeking cost savings
• Analysing the temporary staffing market (particularly within the logistics sector) and recommending courses of action
• Standardising and optimising processes (onboarding, reporting, KPIs, billing models)
• Monitoring the fulfilment of requirements and supplier performance
• Preparing and analysing reports and KPIs
• Conducting regular operational meetings with agencies and GXO operational teams
• Working closely with the following departments: Operations, HR, Finance, Legal and Procurement
• Ensuring compliance with labour law (PL, CZ, RO) and translating legal changes into operational practice
• Collaborating with a law firm on the interpretation and implementation of regulations
• Initiating and implementing continuous improvement measures
• Planning strategies for the contingent workforce and exchanging best practices with GXO in other countries

Candidate profile

• Experience of working with temporary employment agencies or in the contingent workforce sector
• Experience in an operational environment (experience in logistics or manufacturing would be an advantage)
• Practical knowledge of employment law, including the employment of temporary staff and foreign nationals
• Conducting negotiations and managing supplier relationships
• Experience in budgeting, cost analysis and working with KPIs
• Ability to work independently and manage priorities
• Highly developed communication skills and the ability to collaborate with multiple stakeholders
• Fluency in English (min. B2)

Nice to have

• Experience of working in an international or regional environment
• Knowledge of the labour market in the Czech Republic and/or Romania
• Experience in transforming or optimising the collaboration model with APT

We offer

• Contract of employment
• A company car
• A friendly working atmosphere within a large, international organisation
• Benefits:
  • Lux Med healthcare co-funded by the employer
  • Motivizer cafeteria (including Multisport)
  • Group life insurance
  • English language tuition funded by the employer
  • Flexible working hours
  • Hybrid working

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.