Collections Junior Specialist with English and Italian

Accenture Poland; Województwo mazowieckie; Hybride; PLN 65 000 - 95 000; Plein temps

Avantages offerts par ce poste

6 months contract with extension

Professional development path and 1:1/

Coach sessions

Training package (soft, technical, and

language training

Employee Assistance Program

Share purchase plan eligibility

Referral program

Private medical care

Life insurance

Access to Worksmile platform

Résumé du poste

Accenture Services Sp. z o.o. in Warsaw is seeking a cash collection specialist to proactively manage collections and assessments of credit risks for customers and suppliers.

You will engage via phone and email, follow up on letters of collection, and escalate matters as needed to ensure timely payments. The role requires fluent English and Italian (minimum B2), a 50/50 hybrid work model in Warsaw, and a proactive, detail-oriented approach with strong communication skills.

Qualifications

• Fluent English and Italian (minimum B2)
• Availability to work in a 50/50 hybrid mode in Warsaw office
• Experience in collections / accounts receivable is an asset

Responsabilités

• Proactively perform timely cash collection via phone and emails
• Investigate and review credit risks and credit history of customers and suppliers
• Follow up on collection letters and escalate as needed
• Manage escalations and lead negotiations with critical customers

Connaissances

Fluent English

Italian language

Description du poste

Accenture Services Sp. z o.o. is a subsidiary of Accenture, a global professional services company. Located in Poland, it offers a wide range of services including consulting, technology, and outsourcing. The company focuses on delivering innovative solutions to clients across various industries, leveraging Accenture's global expertise and local market knowledge to drive business transformation and efficiency. Visit us at www.accenture.com.

THE WORK

• Proactively perform timely cash collection (via phone and emails) and demonstrate continuous learning of company policies.
• Ensure constant progress in financial operations by investigating and reviewing credit risks, evaluating customers and suppliers credit history, preparing and performing follow-ups of letters of collection
• Embrace opportunities while handling day-to-day activities and refer the most delicate matters to the superior
• Become a proactive learner and achiever by managing escalations and leading negotiations with critical customers

Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances. With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

WHAT’S IN IT FOR YOU

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
• Access continuous learning opportunities.
• Work on projects for international clients, expanding your skills set.

HERE’S WHAT YOU’LL NEED

• Availability to work in a 50/50 hybrid mode in Warsaw office
• Fluent English and Italian (minimum B2 level)
• Diligence, proactiveness, and attention to details
• Motivation and eagerness to pick up challenges
• Great communication skills
• Experience in collections / accounts receivable team will be an asset

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

WHAT WE OFFER

• 6 months employment contract with the possibility of extension
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations.
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care, life insurance.
• Access to the Worksmile platform (possibility of using a wide range of products and services, including the Multisport card).

WHAT WE BELIEVE

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law. All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with