Client Success Manager — Digital Marketing (Remote)

On The Map Marketing; Poland; Remote; PLN 220,831 - 294,442; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Remote-friendly culture

Growth opportunity

Job summary

On The Map Marketing, a Miami-based digital marketing agency, is seeking a Customer Success Manager to manage a portfolio of 30–50 digital marketing accounts. This remote-friendly position requires strong communication skills, experience in account management, and a familiarity with SEO, PPC, and content marketing.

The ideal candidate will thrive in a fast-paced environment and have experience working with CRM platforms. Join a growing team and make a significant impact on client success.

Qualifications

• 2+ years in account management or customer success, preferably in an agency.
• Working knowledge of SEO, PPC, and content marketing.
• Excellent written and verbal communication skills.

Responsibilities

• Manage a portfolio of SEO, PPC, and content marketing accounts.
• Conduct regular client check-ins via email, phone, and video.
• Coordinate deliverables with internal teams.

Skills

Account management

Customer success

Communication skills

SEO knowledge

PPC knowledge

Content marketing knowledge

Organizational skills

Tools

CRM platforms (Quickbase, HubSpot, Salesforce)

Job description

On The Map Marketing, a Miami-based digital marketing agency, is seeking a Customer Success Manager to manage a portfolio of 30–50 digital marketing accounts. This remote-friendly position requires strong communication skills, experience in account management, and a familiarity with SEO, PPC, and content marketing.

The ideal candidate will thrive in a fast-paced environment and have experience working with CRM platforms. Join a growing team and make a significant impact on client success.