Client Service Delivery Administrator with French

Aon; Kraków; On-site; PLN 65,000 - 90,000; Full time

Job summary

Aon Kraków is seeking an entry-level Risk & Healthcare Administrator to support the French brokerage group with policy administration, data validation, and report preparation. The role involves coordinating with colleagues in France to ensure accurate market solutions and timely processing of renewal documents.

You will gather and organize data, produce reports on the French insurance market, and assist in building procedures to improve efficiency.

Qualifications

• Good English and French – B2+ CEFR level.
• Excel skills at an intermediate level for data processing.
• Bachelor's or master's degree in Economics, Finance or Math is useful but not crucial.

Responsibilities

• Administrative support for available insurance policies.
• Gather and organize data; prepare reports on the French market.
• Coordinate with colleagues in France to provide market solutions and process renewals.

Skills

English (B2+)

French (B2+)

Attention to detail

Data organization

Education

Bachelor's or Master's in Economics/Finance/Math

Tools

Excel

Job description

The French Broking Team works closely alongside the French Teams made up of brokers and consultants. We provide complex support in administrating client’s policies throughout the year and helping them make the best decisions.

The main activities include preparing renewal documents, analyzing membership data, performing calculations, preparing different kinds of reports, and making conclusions.

Our office is located in Cracow however in this role we are open to flexibility in terms of hybrid or fully virtual working arrangement.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

As a member of our team, you’d be responsible for administrative support related to available insurance policies. This includes prioritizing, validating, and verifying data, and working directly with our colleagues in France to provide the best market solutions.

• You’ll communicate and collaborate with insurers, clients and consultants in order to process the information from team to team,
• You’ll be responsible for gathering and organization of data so that Aon colleagues can review the French insurance market,
• You’ll be working on and preparing reports concerning the current insurance market and processing documentation related to the chosen policies.

Skills And Experience That Will Lead To Success

• Up to 6 months of experience in a similar role is useful, but we're much more interested in how quickly you can learn new skills,
• Good English and French – at least B2+ (on the CEFR scale) because you'll be using these languages every day when contacting others,
• Good Excel skills – at least at an intermediate level because it's a key working tool for processing insurance data,
• Attention to details - you need to be able to keep track of lots of data and enjoy working at a fast pace,
• A bachelor's or master's degree or equivalent experience in Economic, Finance or Math would be useful, but is not crucial.

How This Opportunity Is Different

The Risk & Healthcare Administrator Entry in our French brokerage group is a perfect opportunity if you want an administrative, back-office role. It also lets you use your French language skills. You'll interact directly with our associates from France and manage the local policies and documents in French language. Also because of the growth otf this part of our operations you may have a chance to participate in building procedures and implementing innovations to drive our processes more efficiently.

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