Client Service Delivery Senior Administrator with Danish

AON; Kraków; On-site; PLN 40,000 - 65,000; Full time

Benefits offered by this job

Hybrid or remote work

Job summary

Aon is seeking an entry-level Insurance Administration role in Kraków with hybrid/remote flexibility. You will support administering client policies, coordinate with Danish teams, prepare renewal documents and reports, and handle data verification to deliver market-leading solutions.

Ideal candidates have 0–6 months of similar experience, strong English and Danish skills (CEFR B2+), good Excel abilities, and a keen eye for detail to manage extensive data quickly and accurately.

Qualifications

• Up to 6 months of experience in a similar role is useful, but we're much more interested in how quickly you can learn new skills.
• Good English and Danish - at the least B2+ because you'll be using these languages every day when contacting others.
• Good Excel skills - at least at an intermediate level because it's a key working tool.
• Attention to details - you need to be able to keep track of lots of data and enjoy working at a fast pace.

Responsibilities

• Preparing renewal documents, performing calculations, preparing different kinds of reports.
• Communicating and collaborating with insurers, clients and consultants to process information from team to team.
• Working on and preparing reports concerning current insurance market and processing documentation related to the chosen policies.
• The role may also involve occasional phone contact with clients.

Skills

English (B2+)

Danish (B2+)

Excel

Attention to detail

Job description

The Team collaborates closely with the Danish Teams consisting of brokers and consultants. We provide support in administrating client’s policies throughout the year and helping them make the best decisions!

Our office is located in Cracow however in this role we are open to flexibility in terms of hybrid or fully virtual working arrangement.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a member of your team, you’d be responsible for providing administrative support in terms of available insurance policies by coordinating, validating, and verifying the data as well as directly contacting the Danish teams to deliver the best solutions available on the market!

The main activities include preparing renewal documents, performing calculations, preparing different kinds of reports and also:

• communicating and collaborating with insurers, clients and consultants in order to process the information from team to team,
• working on and preparing reports concerning current insurance market and processing documentation related to the chosen policies.
• The role may also involve occasional phone contact with clients.

Skills and experience that will lead to success

• Up to 6 months of experience in a similar role is useful, but we're much more interested in how quickly you can learn new skills,
• Good English and Danish - at the least B2+ (on the CEFR scale) because you'll be using these languages every day when contacting others,
• Good Excel skills - at least at an intermediate level because it's a key working tool,
• Attention to details - you need to be able to keep track of lots of data and enjoy working at a fast pace.

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