Client Service Delivery Senior Administrator with Danish

Aon Corporation; Kraków; On-site; PLN 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid work arrangement

Remote work option

Job summary

Aon Corporation in Kraków is looking for an administrative support associate to help manage client insurance policies. You will coordinate, validate and verify data and liaise with the Danish teams to deliver the best solutions.

The role involves preparing renewal docs, performing calculations, and generating reports, with occasional phone contact to clients. A hybrid or remote working arrangement is available.

Qualifications

• English and Danish language proficiency required for daily communication.
• Good Excel skills at an intermediate level.
• Strong attention to detail and data accuracy.

Responsibilities

• Provide administrative support for insurance policies by coordinating, validating, and verifying data.
• Prepare renewal documents and perform related calculations.
• Create reports on the insurance market and processing documents for policies.
• Communicate with insurers, clients, and consultants to transfer information.
• Occasional phone contact with clients.

Skills

English (B2+)

Danish (B2+)

Excel (intermediate)

Attention to detail

Learn quickly

Job description

The Team collaborates closely with the Danish Teams consisting of brokers and consultants. We provide support in administrating client’s policies throughout the year and helping them make the best decisions!

Our office is located in Cracow however in this role we are open to flexibility in terms of hybrid or fully virtual working arrangement.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a member of your team, you’d be responsible for providing administrative support in terms of available insurance policies by coordinating, validating, and verifying the data as well as directly contacting the Danish teams to deliver the best solutions available on the market!

The main activities include preparing renewal documents, performing calculations, preparing different kinds of reports and also:

• communicating and collaborating with insurers, clients and consultants in order to process the information from team to team,
• working on and preparing reports concerning current insurance market and processing documentation related to the chosen policies.
• The role may also involve occasional phone contact with clients.

Skills and experience that will lead to success

• Up to 6 months of experience in a similar role is useful, but we're much more interested in how quickly you can learn new skills,
• Good English and Danish - at the least B2+ (on the CEFR scale) because you'll be using these languages every day when contacting others,
• Good Excel skills - at least at an intermediate level because it's a key working tool,
• Attention to details - you need to be able to keep track of lots of data and enjoy working at a fast pace.

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