Client Service Delivery Administrator with French

Aon Corporation; Kraków; On-site; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Aon Corporation in Kraków offers a Risk & Healthcare Administrator Entry role within the French brokerage group. You will handle administrative tasks for policies, coordinate with French teams, and prepare market reports, leveraging your bilingual English/French skills and Excel proficiency.

The position emphasizes data accuracy, fast learning, and teamwork, with a hybrid/remote-friendly setup and opportunities to engage in process improvements within a growing operation.

Qualifications

• Up to 6 months of experience in a similar role is useful, but emphasis on quick learning.
• Good English and French – at least B2+ (CEFR) as daily usage.
• Good Excel skills – intermediate level for processing insurance data.
• Attention to detail and ability to manage large data sets at a fast pace.
• A bachelor’s or master’s degree in Economics, Finance or Math would be useful but is not crucial.

Responsibilities

• As a member of the team, provide administrative support related to available insurance policies.
• Prioritize, validate, and verify data and coordinate with colleagues in France to find best market solutions.
• Gather and organize data so Aon colleagues can review the French insurance market.
• Prepare reports concerning the current insurance market and processing documentation related to chosen policies.

Job description

The French Broking Team works closely alongside the French Teams made up of brokers and consultants. We provide complex support in administrating client’s policies throughout the year and helping them make the best decisions.

The main activities include preparing renewal documents, analyzing membership data, performing calculations, preparing different kinds of reports, and making conclusions.

Our office is located in Cracow however in this role we are open to flexibility in terms of hybrid or fully virtual working arrangement.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a member of our team, you’d be responsible for administrative support related to available insurance policies. This includes prioritizing, validating, and verifying data, and working directly with our colleagues in France to provide the best market solutions.

• You’ll communicate and collaborate with insurers, clients and consultants in order to process the information from team to team,
• You’ll be responsible for gathering and organization of data so that Aon colleagues can review the French insurance market,
• You’ll be working on and preparing reports concerning the current insurance market and processing documentation related to the chosen policies.

Skills and experience that will lead to success

• Up to 6 months of experience in a similar role is useful, but we're much more interested in how quickly you can learn new skills,
• Good EnglishandFrench– at least B2+ (on the CEFR scale) because you'll be using these languages every day when contacting others,
• Good Excel skills – at least at an intermediate level because it's a key working tool for processing insurance data,
• Attention to details - you need to be able to keep track of lots of data and enjoy working at a fast pace,
• A bachelor's or master's degree or equivalent experience in Economic, Finance or Math would be useful, but is not crucial.

How this opportunity is different

The Risk & Healthcare Administrator Entry in our French brokerage group is a perfect opportunity if you want an administrative, back-office role. It also lets you use your French language skills. You'll interact directly with our associates from France and manage the local policies and documents in French language. Also because of the growth otf this part of our operations you may have a chance to participate in building procedures and implementing innovations to drive our processes more efficiently.

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