Client Experience & Engagement Lead

Zohorecruit; Polska; Hybrid; PLN 26,000 - 35,000; Full time

Job summary

Zohorecruit is partnering with a U.S.-based professional services organization to hire a Client Experience & Engagement Specialist. You will serve as the primary contact for clients, driving high-touch engagement across regions and communities.

Responsibilities include proactive outreach, event support, and using CRM tools to maintain data integrity. Strong communication and coordination skills are essential in a fast-paced, service-driven environment.

Qualifications

• 4+ years in stakeholder experience, client engagement, customer success, or similar.
• Excellent written and verbal communication with senior professionals.
• Strong organizational and time-management skills for multiple initiatives.

Responsibilities

• Serve as a trusted contact for assigned clients with timely, personalized support.
• Conduct 1:1 outreach via email, LinkedIn, phone, and text.
• Build relationships to increase engagement, satisfaction, and retention.

Skills

Stakeholder engagement

Relationship management

Client communication

Project coordination

Time management

Attention to detail

Tools

Salesforce

LinkedIn Sales Navigator

ZoomInfo

Job description

Zohorecruit is partnering with a U.S.-based professional services organization to hire a Client Experience & Engagement Specialist. You will serve as the primary contact for clients, driving high-touch engagement across regions and communities.

Responsibilities include proactive outreach, event support, and using CRM tools to maintain data integrity. Strong communication and coordination skills are essential in a fast-paced, service-driven environment.