Client Development Director, CEE

Adlook; Warszawa; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work mode

Job summary

Adlook in Warsaw seeks a senior client growth lead to manage and expand the regional client portfolio, acting as a strategic advisor and primary contact for existing clients. You will drive solutions across adtech platforms and lead critical client conversations to ensure growth and success.

You will collaborate with sales, product, and engineering teams to deliver innovative, data-driven outcomes. This role operates in a fast-paced, international environment and offers hybrid work, with 3 days

Qualifications

• 6+ years of experience in adtech or digital media
• Proven track record of driving account growth with large customers
• Experience with complex tech solutions and SaaS
• Excellent communication and presentation skills
• Advanced English and fluent Polish

Responsibilities

• Take charge of maintaining and expanding the regional client portfolio as strategic advisor
• Serve as primary point of contact for existing clients addressing technical and commercial inquiries
• Provide innovative solutions meeting clients' needs and growth objectives
• Lead key client meetings and QBRs
• Support sales lifecycle through technical expertise and problem solving as part of a POD team
• Develop relationships with stakeholders internally and externally
• Bridge between clients and product team to address business objectives
• Deliver high-quality account support and report progress to management
• Collaborate with other leaders to identify growth opportunities and drive efficiency
• Define best practices for client onboarding and interactions

Skills

Advanced English

Polish (Fluent)

Communication skills

Interpersonal skills

Analytical skills

People management

Negotiation skills

Job description

What You Will Be Doing:

• Take charge of maintaining and expanding the regional client portfolio, assuming the role of a strategic advisor to facilitate problem-solving conversations and deliver exceptional client services
• Serve as the primary point of contact at Adlook for existing clients, addressing technical and commercial inquiries with utmost professionalism and efficiency
• Provide innovative solutions that meet the clients’ needs and our business goals, being responsible for Client growth
• Lead key client meetings and QBRs
• Support sales lifecycle through technical expertise and ability to provide solutions to problems. Work as a POD team member
• Develop trusting and productive relationships with key stakeholders both internally and externally - all levels
• Engage in product development by analyzing the requirements for creating a product that effectively addresses our clients' business objectives, while also acting as a bridge between our clients and the product team
• Deliver a high-level of account support and reporting progress against goals to management
• Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization
• Define best practices in terms of client onboarding, client interactions and grow tactics

What Is Required:

• 6+ years of experience in adtech or digital media (ideally in programmatic ecosystem - consulting/strategy, DSP, SSP, data provider, etc)
• Proven track record of driving account growth with large customer accounts
• Experience in developing strategically grounded, insight-driven solutions
• Strong technical and commercial acumen
• Experience with complex tech solutions and problem solving (ideally in a SaaS company)
• Excellent communication, presentation and interpersonal skills
• Analytical skills
• Strong management skills (project and people) and working in fast changing environment
• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups
• Ambition to develop personally and nurture the development of others
• Excellent influencing and negotiation skills
• Advanced English & fluent Polish are a must

Why ADLOOK:

• Join an extraordinary company which focuses on future proof solutions
• Being part of the RTB House group operating globally
• Your work matters and is essential to the evolution, growth and success of our new business
• Hybrid working mode with 3 days of remote work and 2 days in the office in a week
• You will get to work with amazing people in one of the fastest growing sectors in online advertising
• Opportunity to work in a truly international environment
• Cooperation based on either B2B agreement or contract of mandate
• Friendly atmosphere while working with a dynamic team of open minded professionals with passion for internet technology and advertising solutions