Channel Management Specialist

BYD EUROPE; Województwo mazowieckie; On-site; PLN 120,000 - 180,000; Full time

Job summary

BYD Automotive GmbH is seeking a Channel Management Specialist to strengthen relationships with dealers and regional partners in Poland. You will monitor performance, support the implementation of sales and distribution strategies, and drive improvements across the dealer network.

The role requires hands-on experience with channel management, strong communication skills, and the ability to travel as needed in the region. English fluency and familiarity with CRM systems are essential.

Qualifications

• Experience in channel management, dealer management or sales operations.
• Knowledge of automotive, mobility, retail, distribution or consumer goods sectors is desirable.
• Fluent written and spoken English; additional European language a plus.

Responsibilities

• Develop and implement channel management strategies for the assigned market.
• Maintain day-to-day communication with dealers, distributors and channel partners.
• Support dealer network onboarding and performance management.
• Monitor channel performance, sales results and customer experience using KPIs.
• Prepare regular channel performance reports and presentations.
• Collaborate with Sales, Marketing and Aftersales to ensure channel alignment.
• Ensure adherence to BYD processes, brand standards and commercial guidelines.
• Assist with dealer targets, incentives and business plans.

Skills

Channel management

Dealer management

Sales operations

CRM systems

Data analysis

Excel

PowerPoint

Stakeholder management

Project coordination

Tools

CRM systems

Sales reporting tools

Job description

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and wants to create a positive impact by joining a diverse and dynamic team.

BYD Automotive GmbH is a leading global electric vehicle manufacturer specialising in innovative, sustainable mobility solutions. As part of the BYD Group, the company focuses on developing cutting-edge electric cars, integrating advanced technology with eco-friendly design to drive the future of transportation. The scope of products spans across all BYD brands, which fall under the responsibility of BYD Automotive GmbH.

We are looking for an experienced Channel Management Specialist to support the development and management of BYD’s sales channels. The role will focus on strengthening relationships with dealers and regional partners, monitoring channel performance and supporting the implementation of effective sales and distribution strategies.

Your Main Responsibilities

• Support the development and implementation of channel management strategies across the assigned market.
• Manage day-to-day communication with dealers, distributors and other channel partners.
• Support dealer network development, onboarding and performance management.
• Monitor channel performance, sales results, customer experience and key performance indicators.
• Prepare regular channel performance reports, analyses and management presentations.
• Identify opportunities to improve sales coverage, dealer productivity and customer reach.
• Coordinate channel-related activities, campaigns, meetings, workshops and business reviews.
• Ensure that channel partners follow BYD processes, brand standards and commercial guidelines.
• Support the planning and implementation of dealer targets, incentive schemes and business plans.
• Work closely with Sales, Marketing, Aftersales, Finance and other internal departments to ensure effective channel operations.
• Collect market and dealer feedback and share relevant insights with internal stakeholders.
• Support the resolution of operational issues and maintain strong partner relationships.
• Contribute to process improvements and the continuous development of BYD’s channel management approach.
• Carry out other channel management activities as required.

What We're Looking For

• Previous experience in channel management, dealer management, sales operations or a similar commercial role.
• Experience in the automotive, mobility, retail, distribution or consumer goods industry is desirable.
• Good understanding of sales channels, dealer networks and partner relationship management.
• Strong analytical skills and the ability to interpret sales data and channel performance metrics.
• Excellent organisational and project coordination skills.
• Confident communication and negotiation skills, with the ability to build effective relationships with internal and external stakeholders.
• Commercially minded, proactive and capable of working independently.
• Strong attention to detail and a structured approach to problem solving.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Experience with CRM systems, sales reporting tools or dealer management systems is an advantage.
• Fluent written and spoken English is required. Knowledge of an additional European language is a plus.
• Willingness to travel when required.

Why join us?

• Opportunity to work in a dynamic and innovative electric vehicle industry.
• Exposure to a fast-growing international business and global automotive trends.
• A collaborative team environment that supports professional growth.
• Opportunity to contribute to the development of sustainable mobility solutions.