We are looking for a Change Manager who will focus primarily on strategic design, organizational readiness, and educational architectures. You won't have to worry about the technical configuration of the system-in this area, you will closely collaborate with a dedicated platform setup team, ensuring that the technology aligns perfectly with the needs of both the people and the business.
Key Responsibilities:
- Analyzing the impact of the implemented solution on business processes, taking into account the specifics and standards of the SaaS platform architecture.
- Monitoring and evaluating organizational readiness and employee sentiment at key milestones of the cloud project lifecycle.
- Building, developing, and operationally supporting an internal network of change champions and influencers within the client's structures.
- Coordinating and executing the communication strategy focused on effectively addressing the standard configuration constraints of the cloud system.
- Designing resistance mitigation mechanisms and preparing FAQ frameworks to support managers in addressing team concerns.
- Creating persona-based learning paths and contextual, process-oriented training materials that complement the SaaS vendor's standard library.
- Designing and delivering Train-the-Trainer programs as well as analytics methodologies to measure system adoption during the Hypercare phase.
Required Skills and Experience :
- 4+ years of hands on experience in Change Management, Organizational Change Management (OCM), or Transformation roles, with exposure to large scale, global initiatives
- Strong experience leading change programs in digital transformation, ERP, BPM, GBS, GCC, or consulting environments
- Proven ability to design and execute change strategies covering communication, training, stakeholder management, and adoption
- Excellent stakeholder management and communication skills, with the ability to influence senior leaders and work across matrix organizations
- Strong consulting skills, including problem solving, analytical thinking, and structured delivery orientation
- Experience working alongside project and program management teams in complex, multi workstream environments
- Familiarity with change management frameworks
- Fluent English (written and spoken)
What do we offer?
- Workplace: Primarily remote,
- Workload: Full-time / Part-time / availability of approx. 160 hours
- Type of Contract: B2B
- Benefits package (private health insurance, sports card, group insurance).
- Access to an extensive training library covering both soft and technical skills.
- Team-building events, contests, and challenges.
Who we are – in a nutshell:
Industry: We operate in the IT sector.
Clients: We support international companies in regulated industries (banking, finance, insurance, pharmaceuticals).
Services: We provide comprehensive quality control and implement modern HR platforms for employee management.
How do we work? See what our employees say Piotr i Julia