Organizational Change Management (OCM) Senior Consultant

Capgemini; Katowice; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Yearly bonus

Private medical care

Life insurance

NAIS benefits

Training tracks

Hybrid work model

Job summary

Capgemini Invent seeks an Organizational Change Management (OCM) Senior Consultant to lead change and adoption for global Microsoft 365 and Dynamics 365 programs. You will manage a team, engage with executive sponsors, and drive communications, training, and user readiness to ensure business adoption across regions.

You will work closely with project teams and client leadership to navigate complex change, mitigate risk, and maximize value from technology investments in a multinational

Qualifications

• 5+ years of experience in Organizational Change Management
• Proven expertise in stakeholder management and change impact assessments
• Experience supporting Microsoft ecosystem transformations (M365, SharePoint Online, OneDrive) and migrations

Responsibilities

• Develop and execute change management strategies for global Microsoft 365 and Dynamics 365 initiatives
• Manage and mentor a team of Change Management Consultants
• Conduct stakeholder and change impact assessments and user readiness plans
• Design and deliver communications campaigns, training programs, and adoption enablement activities
• Engage with leaders and sponsors to drive stakeholder alignment and user adoption across regions
• Support migration readiness, cutover activities, and post-migration stabilization
• Measure adoption success and provide insights through executive dashboards

Skills

Change management

Stakeholder management

Communication planning

Training delivery

User readiness

Adoption measurement

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

Dynamics 365

Job description

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your role

As a Organizational Change Management (OCM) Senior Consultant you will lead change and adoption activities for global Microsoft 365 and Dynamics 365 transformation programs. You will manage a team of Change Management professionals, collaborate with senior stakeholders, and drive communication, training, and user readiness initiatives to ensure successful business adoption. Working closely with project teams and client leadership, you will help organizations navigate complex change, mitigate risks, and maximize the value of their technology investments. This role combines strategic leadership, people management, and hands-on delivery in a global environment.

Your tasks

• Develop and execute Organizational Change Management strategies to support global Microsoft 365 and Dynamics 365 tenant consolidation and migration initiatives.
• Manage, mentor, and develop a team of Change Management Consultants, ensuring high-quality delivery, continuous development, and effective workload allocation.
• Conduct stakeholder and change impact assessments, define user readiness plans, and implement change risk mitigation activities.
• Design and deliver communication campaigns, including migration announcements, leadership briefings, user guidance, FAQs, and executive communications.
• Create and facilitate training programs, virtual workshops, learning materials, and adoption enablement activities for global audiences.
• Engage with business leaders, sponsors, and change champions to drive stakeholder alignment and user adoption across regions.
• Support migration readiness, cutover activities, hyper-care phases, and post-migration stabilization to ensure a seamless end-user experience.
• Measure adoption success, monitor engagement metrics, analyze feedback, and provide actionable insights through executive reporting and dashboards.

Your profile

• At least 5 years of experience in Organizational Change Management, preferably within large-scale technology transformation or migration programs.
• Proven expertise in stakeholder management, change impact assessments, communication planning, training delivery, user readiness, and adoption measurement.
• Experience supporting Microsoft ecosystem transformations, ideally involving Microsoft 365 technologies such as Teams, Exchange Online, SharePoint Online, OneDrive, and Microsoft 365 Apps.
• Strong communication and presentation skills, with the ability to effectively engage executives, business leaders, and end users.
• Experience delivering global, multicultural, and multilingual change initiatives while managing multiple workstreams and priorities.
• Professional fluency in English and at least one additional language (e.g., German, French, Spanish, Portuguese, Dutch/Flemish, or Arabic),
• Bachelor's degree or equivalent professional experience; Prosci, CCMP, Microsoft certifications, or experience with tenant-to-tenant migration programs will be considered an advantage.

What You'll Love About Working Here

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube.

About Capgemini

Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of €22.5 billion.

Make it real | www.capgemini.com