Cash Collection Associate (m/f/x)

Zoetis; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Multisport card

Hybrid model of work

Job summary

Zoetis in Warsaw, Poland, seeks a Cash Collection specialist to coordinate Accounts Receivable activities under the Cash Collection Team Leader.

You will handle day-to-day AR tasks, manage dunning, contact customers, and work with Customer Service, Cash Application, and Local Markets to improve processes. Fluency in English is required, French an asset. This hybrid role supports professional growth and work-life balance.

Qualifications

• Undergraduate degree in Finance/Accounting or equivalent work experience.
• Minimum of 1 year experience in Accounts Receivable/Collections.
• Proficient in Microsoft Office, especially Excel; SAP is a plus.

Responsibilities

• Perform day-to-day activities related to Cash Collection and Accounts Receivable processes.
• Manage dunning activities and prepare reports with commentary for the assigned customer portfolio.
• Contact customers and handle inbound calls to resolve queries and disputes in a timely and professional manner.
• Proactively manage overdue accounts, including analysis and reconciliation of balances.
• Cooperate closely with different departments (Customer Service, Cash Application, Local Markets).
• Review, follow, and continuously improve operating procedures to support process efficiency and compliance.
• Escalate unresolved or unclear issues to the Team Leader in line with established escalation procedures

Skills

Microsoft Excel

English fluency

French language

Time management

Organizational skills

Education

Undergraduate degree in Finance / Accounting or equivalent

Tools

SAP

Job description

This position will report to the Cash Collection TL and will coordinate and support the execution of Accounts Receivable related activities.

Responsibilities

Perform day-to-day activities related to Cash Collection and Accounts Receivable processes.

Manage dunning activities and prepare reports with commentary for the assigned customer portfolio.

Contact customers and handle inbound calls to resolve queries and disputes in a timely and professional manner.

Proactively manage overdue accounts, including analysis and reconciliation of balances.

Cooperate closely with different departments (Customer Service, Cash Application, Local Markets).

Review, follow, and continuously improve operating procedures to support process efficiency and compliance.

Escalate unresolved or unclear issues to the Team Leader in line with established escalation procedures

Requirements

Undergraduate degree in Finance / Accounting or equivalent in working experience

Minimum of 1 year experience working in Accounts Receivable / Collections

Strong competence in Microsoft Office (e.g. Excel)

SAP experience will be an asset

Strong organizational and time management skills

Fluency in English (written and oral)

Knowledge of French language will be an asset

We offer

• Contract of employment in a leading pharmaceutical company for animals
• Learning and developing programs
• Private medical care
• Life insurance
• Multisport card
• Hybrid model of work
  

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Notice

Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.