Reports To: Principal / Family Office Representative
Position Summary
We are seeking an experienced and highly polished Private Butler to oversee the day-to-day operations of a prestigious private residence in Dubai. The ideal candidate will bring a strong background from luxury hospitality, particularly within 5-star hotels, luxury resorts, or high-end Food & Beverage operations, combined with a commitment to delivering exceptional service standards.
Experience managing private households for Ultra High-Net-Worth (UHNW) families is highly desirable. The successful candidate will be responsible for ensuring seamless household operations, managing domestic staff, coordinating events, maintaining service excellence, and delivering a discreet, personalized experience for the family and their guests.
Important Note: Live-in role at the residence. 6 days working week.
Key Responsibilities
Household Operations
- Manage all aspects of daily household operations to ensure smooth and efficient functioning.
- Develop and implement luxury service standards across the residence.
- Oversee housekeeping, laundry, maintenance, security, drivers, chefs, and other domestic staff.
- Ensure the residence is maintained to the highest standards at all times.
Staff Management
- Recruit, onboard, train, and supervise household employees.
- Prepare duty rosters, manage performance, and coordinate staff schedules.
- Foster a culture of professionalism, discretion, and excellence.
- Conduct regular training on hospitality and guest service standards.
Hospitality & Guest Experience
- Deliver a 5-star hospitality experience for family members and guests.
- Coordinate VIP visits, family gatherings, private events, and special occasions.
- Manage dining service, table settings, food presentation, and overall guest experience.
- Liaise with chefs and external suppliers to ensure exceptional catering and service delivery.
- Manage relationships with contractors, suppliers, maintenance companies, and service providers.
- Negotiate contracts and monitor service quality.
- Ensure timely maintenance and preventive care of household assets.
Budget & Inventory Management
- Monitor household expenses and budgets.
- Manage procurement of household supplies, luxury goods, and consumables.
- Maintain accurate inventory records and control stock levels.
Travel & Lifestyle Coordination
- Coordinate travel arrangements, itineraries, and special requests for the family.
- Support lifestyle management requirements as needed.
- Ensure residences are fully prepared before and after family travel.
Compliance & Confidentiality
- Maintain the highest level of confidentiality and discretion.
- Ensure compliance with local regulations, health and safety requirements, and household policies.
- Handle sensitive matters with professionalism and sound judgment.
Candidate Profile
- Minimum 7–10 years of experience in luxury hospitality, preferably within 5-star hotels, luxury resorts, or premium F&B operations.
- Proven experience in leadership roles such as:
- House Manager
- Residence Manager
- F&B Manager
- Guest Relations Manager
- Hotel Operations Manager
- Strong understanding of luxury service standards and VIP guest management.
- Excellent communication, organizational, and people management skills.
- High degree of professionalism, discretion, and emotional intelligence.
- Valid driving license preferred.
Preferred Requirements
- Previous experience working for a UHNW family, royal household, private office, or family office.
- Butler or luxury hospitality training from recognized institutions.
- Experience managing large residences and multicultural household teams.
- Knowledge of fine dining service, protocol, and etiquette.