Business Support PMO Specialist

EY; Wrocław; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

EY in Wrocław is seeking English‑speaking candidates with strong project coordination and hands‑on data tool experience to support our operational excellence agenda. You will combine Excel, Power BI, and Power Automate expertise with process improvement to deliver high‑quality outcomes across multiple stakeholders.

The role focuses on automation, clear reporting, and collaborative delivery of initiatives, with a mix of in‑office and remote work to optimize efficiency and impact.

Qualifications

• Experience blending tool support, reporting, coordination and process improvement.
• Proven ability to work in multi‑stakeholder environments and drive topics to completion.
• Ability to create high‑quality materials (presentations, reports) and deliver trainings.
• Capacity to work under time pressure while maintaining high standards of service.

Responsibilities

• Coordinate between multiple stakeholders, ensuring alignment and timely delivery across initiatives.
• Develop and maintain clear project reporting to support decision‑making and transparency.
• Coordinate workshops, trainings, Town Halls and team events.
• Drive operational excellence in planning and execution of internal activities.
• Ensure smooth logistics, communication and stakeholder alignment for events and initiatives.
• Build and maintain robust Excel/Power BI reporting solutions.

Skills

Excel

Power BI

Power Automate

Technical support mindset

Job description

Location: Wrocław - 2 days in office / 3 days remote

Overview

We are looking for English‑speaking candidates technically skilled to support our operational excellence agenda by combining strong project coordination capabilities with hands‑on expertise across key digital tools (Excel, Power Automate/Power BI). This role is ideal for someone who enjoys improving processes, driving automation, creating clarity in complex environments, and collaborating with multiple stakeholders to deliver sustainable, high‑quality outcomes.

Key Responsibilities

• Act as the coordinator between multiple stakeholders, ensuring alignment, clarity and timely delivery across all assigned initiatives
• Develop and maintain clear, structured, and regularly updated project reporting to support decision‑making and ensure transparency
• Coordinate internal initiatives such as workshops, trainings, Town Halls and team events
• Drive operational excellence in planning and execution of internal activities
• Ensure smooth logistics, communication and stakeholder alignment for events and initiatives
• Drive Automation & Operational Excellence

• Build and maintain robust Excel‑based or Power BI‑based reporting solutions, ensuring data accuracy, quality and reliability
• Conduct regular data validation, perform structured quality checks and identify areas requiring correction or optimization
• Support budget tracking, cost monitoring and financial reporting for programs and initiatives
• Ensure proper allocation of costs, engagement codes and compliance with internal financial processesCollaborate with Finance and leadership on forecasting and budget optimization
• Standardize ways of working, templates and reporting approaches
• Promote knowledge sharing and best practices across teams

• Work closely with cross‑functional teams to ensure alignment on priorities, timelines and expectations
• Facilitate information flow and maintain strong working relationships with internal stakeholders at various levels of the organization

Skills and Attributes for Success

Hard skills:

• Excel – expert level: data tools, pivot tables, data structuring, quality checks
• Technical support mindset: structured escalation, incident follow‑up, efficient coordination toward resolution
• Power BI – advanced/expert: strong capability to build, maintain and troubleshoot dashboards would be an asset
• Power Automate: understanding, maintenance, troubleshooting, impact assessment, would be an asset

Soft skills (key):

• Strong organization and prioritization skills (urgent vs. important, long‑term view)
• Excellent communication: active listening, structured thinking, ability to synthesize and explain clearly
• Team collaboration: transparency, coordination, cross‑team cooperation
• Strong client‑service mindset: credibility, integrity, reliability, quality of delivery
• Proactive approach: anticipation, continuous improvement, ability to take ownership

Qualifications

• Experience in a role combining tool support, reporting, coordination, and continuous improvement
• Proven ability to work in multi‑stakeholder environments and drive topics to completion
• Ability to create high‑quality materials (presentations, reports) and deliver training sessions
• Capacity to work under time pressure while maintaining high quality and service standards

Ideally you’ll also have

• Ability to prioritize workload and deliver outputs within deadlines
• Knowledge of process optimization or operational excellence frameworks
• Strong communication and partnering skills with people of all levels of the firm
• Continuous improvement mindset and willingness to learn

What We Offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.