Business Process Management & Transformation Specialist (m/f/d)

ZF Group; Warszawa; Hybrid; PLN 120,000 - 160,000; Full time

Benefits offered by this job

Private medical care (Lux Med) andlife

Job summary

ZF Group in Poland is seeking a Business Process Management & Transformation Specialist (m/f/d) to drive cross-functional process design workshops, challenge current ways of working, and help the business unlock measurable value through process simplification, automation and AI-enabled solutions.

You will model processes using BPM tools, support Process Owners in translating strategic objectives into practical solutions, and coach teams to embed automated workflows and RPA.

Qualifications

• 3–5 years of experience in BPM/process improvement/transformation.
• Proficient with BPMN 2.0 and modeling tools Signavio/ARIS/Visio.
• Comfortable facilitating discussions and workshops with business teams.
• Strong analytical thinking to translate knowledge into structured processes.
• Collaborative with stakeholders across functions; English required.
• Experience identifying automation opportunities (Power Automate, RPA, AI) is a plus.

Responsibilities

• Drive cross-functional process design workshops and unlock value through simplification, automation, and AI-enabled solutions.
• Facilitate process discovery and design workshops for international teams.
• Support Process Owners in translating strategic objectives into practical process solutions.
• Challenge current ways of working and reimagine processes with an AI-first mindset.
• Model processes in BPM tools, ensuring clarity and BPM standard adherence.
• Coordinate with the BPM back-office modeling team for consistent documentation.
• Coach Process Owners to embed automated solutions (workflows, RPAs, AI automation).
• Support the process lifecycle from design to publication and rollout.

Skills

BPMN 2.0

Workshop facilitation

Analytical thinking

Cross-functional collaboration

English proficiency

Tools

Signavio

ARIS

Visio

Power Automate

Job description

The Business Process Management (BPM) Team helps business leaders transform the way Division B - Aftermarket operates by designing, rolling out and continuously improving global business processes that create measurable business value. We work closely with domain experts to design processes that are simple, transparent, and easy for teams around the globe to apply. As part of the Transformation Excellence function, we contribute to building a strong process culture by ensuring clarity, consistency, and alignment across the organization.

What can you look forward to as a Business Process Management & Transformation Specialist (m/f/d):

• Drive cross-functional process design workshops, challenge existing ways of working, and help the business unlock measurable value through process simplification, automation, and AI-enabled solutions.
• Facilitate process discovery & design workshops, helping international business teams structure their knowledge into clear process flows.
• Support Process Owners in translating strategic business objectives into practical process solutions.
• Challenge current ways of working and help Process Owners reimagine processes with an AI-first mindset.
• Model processes in BPM tools, ensuring clarity, accuracy, and adherence to BPM standards.
• Coordinate with the BPM back-office modeling team to ensure the quality and consistency of process documentation.
• Coach Process Owners how to embed automated solutions in their processes (e.g., workflow tools, RPAs, AI process automation).
• Support the process lifecycle from design to publication and rollout, ensuring alignment with business stakeholders.

Your profile as a Business Process Management & Transformation Specialist (m/f/d):

• 3–5 years of experience in business process management/process improvement/process transformation roles.
• Practical experience working with BPMN 2.0 and modeling tools such as Signavio, ARIS, Visio, or similar.
• Comfortable facilitating discussions and workshops with business teams.
• Strong analytical thinking and the ability to translate operational knowledge into structured, visual processes.
• Collaborative approach and ease in working with stakeholders from different functions.
• Openness to learning and working in a global, cross-functional environment. English language required.
• Experience identifying and implementing automation opportunities, including Power Automate, workflow automation, RPA, AI assistants and AI-enabled process improvements is a strong plus.

Why you should choose ZF in Poland?

• A 24-month employment contract with a flexible hybrid work model.
• Flexible working hours tailored to your role and team.
• A supportive and collaborative environment that values openness and continuous learning.
• Private medical care (Lux Med) and life insurance on favorable terms.
• Access to the MyBenefit platform (sports, wellness, travel, entertainment, etc.).
• Opportunity to work with international colleagues and contribute to BPM maturity across Division B.