Business Expert – Fraud AI (m/f/d)

Commerzbank AG; Łódź; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Development Plans for employees

Life insurance

Flexible working hours

Integration events

Job summary

Commerzbank AG is seeking a Business Expert to oversee and evolve the Fraud platform, focusing on compliance-driven processes and efficient business solutions. The role involves steering requirements, collaborating with engineers and data scientists, and driving enhancements in a GCP-based in-house platform.

You will shape strategies, maintain regulatory alignment, and work in a hybrid setup remote or from Łódź, contributing to a forward-looking fraud prevention IT environment.

Qualifications

• Experience in supporting compliance business processes and fraud prevention.
• Strong analytical and strategic skills with cross-functional collaboration.
• Basic knowledge of Agile / Scrum methodologies.
• Willingness to learn Google Cloud Platform (GCP) and data analysis.
• Proficient in English (B2+).

Responsibilities

• Build connections across users, developers, data scientists and vendors.
• Define and analyze business requirements and translate them to designs.
• Enhance systems and processes, streamline workflows, ensure regulatory alignment.
• Collaborate with engineers, product owners, architects, stakeholders.
• Maintain compliance and system reliability to mitigate risk.
• Monitor market trends and regulatory changes to inform roadmaps.

Skills

BPM

Fraud Detection

Compliance

Agile / Scrum

GCP basics

English B2+

Job description

Join our team as a Business Expert (m/ f/d)!

Description of the cluster:

The Global Financial Crime Prevention Platform cluster:

• develops a global and holistic IT platform for fraud prevention and detection,
• aimed at delivering top-notch compliance solutions to safeguard against financial crime.

As part of the Key Area Compliance we are responsible for providing an IT platform to support risk coverage and processes with regard to know-your-customer (KYC), anti-money laundering and sanctions. We understand ourselves to be a unit closely dovetailed with the standard setters from the headquarters Compliance functions with the aim of further developing and operating the Compliance IT platform. Thus, we deliver state-of-the-art solutions in close cooperation with the standard setters.

You will be responsible for

We are looking for Business Experts with strong experience in supporting compliance business processes to oversee and contribute to the development, optimization, and strategic evolution of processes, systems, and solutions within the fraud prevention ecosystem.

The focus of your work will be to steer the development, enhancement, implementation, and maintenance of compliance solutions that drive the Fraud platform forward. This platform is an in-house development on Google Cloud Platform (GCP) and is at the beginning of its lifecycle—the perfect opportunity to shape innovative solutions from the ground up.

Are you eager to tackle financial crime challenges and make an impact in fraud detection technology? Are you ready to take ownership of business processes while contributing strategic input to Commerzbank’s Fraud platform?

We are seeking a results-driven Business Expert with strong analytical and strategic skills to optimize processes, systems, and compliance solutions, ensuring high-quality delivery and business success in a dynamic and agile environment.

What you will be doing:

1. Building strong connections across users, developers, data scientists and vendors

You’ll act as the business link and subject matter expert by identifying business needs or application-related issues, and collaborating with developers, data scientists and vendors to implement efficient and effective resolutions.

2. Defining and analyzing business requirements

You'll translate business needs into functional designs, define solutions, and provide configurations within applications or functional IT concepts for development teams to execute.

3. Enhancing systems and processes

You’ll support the introduction of new systems, features, or upgrades, while working on streamlining workflows and optimizing business processes ensuring alignment with regulatory standards and customer needs.

4. Collaborating with interdisciplinary teams

You’ll work closely with software engineers, product owners, architects, and stakeholders to tackle challenges and design innovative solutions tailored to business requirements.

5. Maintaining compliance and system reliability

You'll oversee operational tasks, and ensure compliance with regulatory standards, contributing to risk mitigation and business integrity

6. Monitoring market trends and strategies

Analyze current market trends, regulatory changes, and customer expectations to influence strategic planning, guide project roadmaps and prioritize tasks efficiently.

Which technology & skills are important for us?

• Very good knowledge of Business Process Management
• Good Fraud Detection expertise
• Good knowledge of compliance processes
• Basic knowledge of Agile / Scrum methodologies
• Willingness to learn Google Cloud Platform (GCP) and data analysis
• English B2+

Nice to have:

• Basic knowledge of networking fundamentials
• Basic knowledge of Gen AI and Cloud
• Basic knowledge of Web technologies (HTML, CSS, etc.)

How?

Remotely or hybrid on Ogrodowa 8 (Łódź)

What we offer?

• Development Plans for employees
• Life insurance
• flexible working hours
• integration events
• and much more

Below you can find more information about Commerzbank

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so we are. We are leaving the traditional bank behind us and are choosing to move forward as a digital enterprise. This is exactly why we need talented people who will join us on this journey. We work in inter-locational and international teamwork in agile methodologies.