Bulgarian Content Moderator | Safe Online Communities

Accenture Poland; Kraków; On-site; PLN 133,920 - 167,400; Full time

Benefits offered by this job

Private medical care

Life insurance

Access to Worksmile platform

Bonuses for referring new employees

Support for LGBT and people with disabilities

Job summary

Accenture Poland is hiring a Content Moderator in Kraków, focusing on improving online content safety and community protection. Candidates should possess strong coping and communication skills, as well as fluency in English and Bulgarian.

The role includes reviewing user-generated content and investigating flagged issues, requiring resilience and attention to detail. Accenture promotes a diverse workplace and offers comprehensive benefits, including private medical care and flexible working arrangements.

Qualifications

• Must be able to manage stress and cope with potentially objectionable content.
• Experience in content moderation or customer service is a plus.

Responsibilities

• Review, classify, and/or remove content according to client guidelines.
• Investigate and resolve complex content issues.
• Participate in training programs and process improvement initiatives.

Skills

Strong coping, emotional resilience, and stress-management skills

Excellent comprehension and communication

Fluent English and Bulgarian (min. B2)

Strong attention to detail

Critical thinking and decision-making skills

Ability to work well as part of a team

Job description

Accenture Poland is hiring a Content Moderator in Kraków, focusing on improving online content safety and community protection. Candidates should possess strong coping and communication skills, as well as fluency in English and Bulgarian.

The role includes reviewing user-generated content and investigating flagged issues, requiring resilience and attention to detail. Accenture promotes a diverse workplace and offers comprehensive benefits, including private medical care and flexible working arrangements.