Brokerage Billing & Trade Support Specialist

Korn Ferry; Województwo mazowieckie; On-site; PLN 148,054 - 211,506; Full time

Job summary

Korn Ferry is looking for a Brokerage Client Services Administrator to join their team in Warsaw, Poland. This role involves assisting with client billing, trade reconciliation, and fostering strong client relationships. Candidates should possess strong communication skills and experience in financial services. The position offers opportunities for professional development within a supportive environment focused on operational excellence and innovation.

Qualifications

• Basic understanding of brokerage, trading, or financial markets advantageous.
• Knowledge of financial systems such as Atlantis or FIA Tech Docs advantageous.

Responsibilities

• Assist in the preparation, validation, and distribution of client brokerage invoices across global trading products.
• Support the reconciliation of executed trades, ensuring data accuracy and consistency between systems.
• Monitor and follow up on outstanding brokerage payments in line with agreed collection targets.
• Maintain accurate records of client interactions, billing queries, and collection activities.
• Respond promptly to client queries regarding billing or trade discrepancies.
• Collaborate with internal stakeholders to resolve client or trade‑related issues efficiently.
• Support the production of management and client reports on brokerage collections and outstanding items.
• Contribute to process improvement initiatives and system enhancements.
• Ensure compliance with internal policies and audit requirements.

Skills

Strong communication and interpersonal skills, with a client‑focused approach.

Experience in financial services, operations, or client administration preferred.

Strong numerical and reconciliation skills with attention to detail.

Proficient in Microsoft Office, particularly Excel and Outlook.

Ability to prioritise and manage multiple tasks within tight deadlines.

Proactive and organised, with a strong sense of accountability and team collaboration.

Tools

Microsoft Office (Excel, PowerPoint, Outlook)

Experience with reconciliation or billing systems

Job description

Korn Ferry is looking for a Brokerage Client Services Administrator to join their team in Warsaw, Poland. This role involves assisting with client billing, trade reconciliation, and fostering strong client relationships. Candidates should possess strong communication skills and experience in financial services. The position offers opportunities for professional development within a supportive environment focused on operational excellence and innovation.