Bilingual Project Support Associate (Spanish/Colombia)

GlobalLogic; Poland; On-site; PLN 40,000 - 60,000; Full time

Job summary

GlobalLogic in Wrocław is seeking a Junior Project Support Specialist fluent in English and Spanish to join our growing IT team. You will interact with clients, support project teams, and help ensure quality service across the Colombia region.

This entry role offers training, exposure to diverse projects, and a chance to develop your career in a global engineering company. You will work in a collaborative environment, handling inquiries, logging tickets, and contributing to KPI-driven service

Qualifications

• Mandatory knowledge of English and Spanish.
• Colombia region knowledge (living/travelling).
• Analytical thinking.
• Team-oriented and able to follow project policies.
• Attention to detail and client focus.

Responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

English

Spanish

Colombia region knowledge

Analytical thinking

Teamwork

Policy compliance

Attention to detail

Client focus

Job description

GlobalLogic in Wrocław is seeking a Junior Project Support Specialist fluent in English and Spanish to join our growing IT team. You will interact with clients, support project teams, and help ensure quality service across the Colombia region.

This entry role offers training, exposure to diverse projects, and a chance to develop your career in a global engineering company. You will work in a collaborative environment, handling inquiries, logging tickets, and contributing to KPI-driven service