Bilingual Customer Service Coordinator - Spanish/English

Newell Brands; Województwo świętokrzyskie; Hybrid; PLN 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working after training (1 day a

Job summary

Newell Brands in Poznań, Poland, is seeking a Customer Service Coordinator to provide service in Spanish and English for European customers. You will be the contact for orders, accounts and product inquiries, and collaborate with Sales, Supply Chain and the distribution center.

You will update SAP records, assist with promotions, and maintain customer portals. The role offers hybrid work after on-site training and a supportive, multicultural office environment.

Qualifications

• Fluent Spanish (written & spoken) and communicative English
• Customer- and detail-oriented
• Good command of Microsoft Office

Responsibilities

• Process sales orders from customers, sales agents and internal teams.
• Submit requests to create new customer accounts and update existing customer records.
• Provide professional advice on our product range.
• Proactively inform customers about current promotions and marketing activities.
• Work closely with the Sales team, Supply Chain and the distribution centre.
• Manage and maintain customer portals.
• Enter and update orders using SAP (full training will be provided!).
• Communicate with customers by email and telephone.

Skills

Spanish

English

Detail-oriented

Microsoft Office

Team player

Tools

SAP

Salesforce

Job description

Newell Brands in Poznań, Poland, is seeking a Customer Service Coordinator to provide service in Spanish and English for European customers. You will be the contact for orders, accounts and product inquiries, and collaborate with Sales, Supply Chain and the distribution center.

You will update SAP records, assist with promotions, and maintain customer portals. The role offers hybrid work after on-site training and a supportive, multicultural office environment.