Bilingual Collections & Customer Support Specialist

hcmportal; Łódź; On-site; PLN 47,000 - 74,000; Full time

Benefits offered by this job

Stable employment

Social benefit package

Wellbeing program

Training platform

Work equipment provided

International environment

Language usage in daily business

Employee referral program

Job summary

UPS is hiring in Łódź for a permanent customer service role. You will handle customer service related to overdue payments, respond to client inquiries, and perform various administrative tasks in an international environment.

This on-site position requires strong English and Romanian language skills, excellent organization, problem-solving, and computer literacy. We offer a stable employment contract, a comprehensive benefits package, wellbeing support, and access to training and development

Qualifications

• Fluent English (writing and speaking) required.
• Fluent Romanian (writing and speaking) required.
• Strong work organization and planning skills.
• Analytical and problem-solving abilities.
• Proficient with computers and common software.

Responsibilities

• Customer service regarding overdue payments.
• Answering clients' queries.
• Other administrative tasks as needed.

Skills

English

Romanian

Organizational skills

Problem solving

Computer literacy

Job description

UPS is hiring in Łódź for a permanent customer service role. You will handle customer service related to overdue payments, respond to client inquiries, and perform various administrative tasks in an international environment.

This on-site position requires strong English and Romanian language skills, excellent organization, problem-solving, and computer literacy. We offer a stable employment contract, a comprehensive benefits package, wellbeing support, and access to training and development