Bilingual Cash Collection Specialist (Spanish) | Hybrid

careersinpoland; Wrocław; Hybrid; PLN 56,000 - 100,000; Part time

Benefits offered by this job

Private medical care

Life insurance

Sports card

Prepaid lunch card

Flexible working hours

Paid days off

Language courses funding

Employee Assistance Program

Job summary

Merck Business Solutions Europe in Wroclaw is seeking a part-time Cash Collection Specialist (all genders) with Spanish to manage customer accounts and ensure timely payments. You will monitor accounts, contact customers, and assist in dispute resolution in collaboration with Sales and Customer Service.

The role requires 1–3 years in Accounts Receivable or Cash Collection, multilingual English/Spanish skills, and hands-on ERP experience with advanced Excel.

Qualifications

• 1–3 years of verifiable experience in Accounts Receivable or Cash Collection with a university degree.
• Multilingual capabilities required for support across EU markets; communication in English and Spanish is necessary.
• Hands-on experience using ERP systems and advanced proficiency in Excel.

Responsibilities

• Manage customer accounts to ensure timely collection of outstanding receivables while maintaining positive relationships.
• Proactively monitor accounts, contact customers to secure payments, and support dispute resolution with Sales and Customer Service.
• Evaluate payment behaviors to inform order releases and credit blocks, investigating differences and maintaining records.
• Contribute to process improvements and automation initiatives within Invoice-to-Cash operations.

Skills

Multilingual (English & Spanish)

Advanced Excel

Education

University degree

Tools

ERP

Job description

Merck Business Solutions Europe in Wroclaw is seeking a part-time Cash Collection Specialist (all genders) with Spanish to manage customer accounts and ensure timely payments. You will monitor accounts, contact customers, and assist in dispute resolution in collaboration with Sales and Customer Service.

The role requires 1–3 years in Accounts Receivable or Cash Collection, multilingual English/Spanish skills, and hands-on ERP experience with advanced Excel.