Cash Collection Specialist (Spanish/English) Hybrid

Merck Group; Wrocław; Ibrido; PLN 67.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private medical care

Life insurance

Sports card

Prepaid lunch card

Flexible working hours

Paid days off

Language courses financing

Employee Assistance Program

Descrizione del lavoro

Merck Group in Wroclaw is seeking a Cash Collection Specialist to manage customer accounts and ensure timely payments while maintaining positive relationships. You will monitor accounts, contact customers to secure payments, and support dispute resolution with Sales and Customer Service.

You will analyze payment behavior to inform order releases and credit blocks, investigate discrepancies, and keep accurate records.

Competenze

• 1–3 years of verifiable experience in Accounts Receivable or Cash Collection with a University degree.
• Multilingual capabilities required for EU markets; daily tasks in English and Spanish.
• Hands-on experience with ERP systems and advanced Excel.
• Strong analytical mindset and attention to detail for resolving payment differences.
• Experience in accounting processes or process transition is desirable.

Mansioni

• Manage customer accounts to ensure timely collection of receivables.
• Monitor accounts and contact customers to secure payments.
• Support dispute resolution with Sales and Customer Service.
• Evaluate payment behavior to inform order releases and credit blocks.
• Investigate payment differences and maintain accurate records.
• Contribute to process improvements and automation in Invoice-to-Cash.

Conoscenze

English language

Spanish language

Analytical mindset

Order releases

Credit blocks

Formazione

University degree

Strumenti

ERP systems

Excel

Descrizione del lavoro

Merck Group in Wroclaw is seeking a Cash Collection Specialist to manage customer accounts and ensure timely payments while maintaining positive relationships. You will monitor accounts, contact customers to secure payments, and support dispute resolution with Sales and Customer Service.

You will analyze payment behavior to inform order releases and credit blocks, investigate discrepancies, and keep accurate records.