Automotive Diagnostics Specialist — OEM & Dealer Support

MSX International; Warszawa; On-site; PLN 123,000 - 145,000; Full time

Benefits offered by this job

Global career opportunities

Regular training

Diverse team

Job summary

MSX International, a global automotive services provider, seeks an Automotive Diagnostics Specialist in Poland to support a premium automobile manufacturer. You will diagnose complex issues and assist the dealer network with rapid solutions.

You will work with workshop technicians, provide repair instructions via specified channels, and act as the interface between the manufacturer and dealers to develop robust solutions across the product range.

Qualifications

• Proven automotive experience, ideally in a dealership, workshop or at a manufacturer (Aftersales retail experience is an advantage).
• Confident in technical issue resolution and warranty procedures.
• Fluency in any CEE language and English is required.
• Very good verbal and written communication with high attention to detail.
• Ability to work on own initiative with proactive attitude.

Responsibilities

• Diagnose complex technical issues and provide expert assistance.
• Support the dealer network with quick solution finding for technical product issues.
• Collaborate with workshop technicians and dealerships; provide repair instructions via specified channels.
• Interface between the manufacturer and dealers to develop solutions for the product range.

Skills

Automotive experience

Customer relationship

Communication skills

English proficiency

Job description

MSX International, a global automotive services provider, seeks an Automotive Diagnostics Specialist in Poland to support a premium automobile manufacturer. You will diagnose complex issues and assist the dealer network with rapid solutions.

You will work with workshop technicians, provide repair instructions via specified channels, and act as the interface between the manufacturer and dealers to develop robust solutions across the product range.