AR Collections Tower Lead - Hybrid, 3-Year FTC

Rolls-Royce Corporation; Kraków; Hybrid; PLN 260,000 - 340,000; Full time

Benefits offered by this job

Private healthcare

Group life insurance

Annual bonus

Multisport card subsidy

Remote work internet & electricity

Pensions/PPK contributions

Additional vacation days

Job summary

Rolls-Royce Krakow Global Capability Centre is seeking an AR Collections Lead on a 3-year FTC to drive end-to-end collections, cash application and period-end processes. You will lead the AR Collections tower, manage resources, and ensure compliance with policy and IFRS 9 while coordinating with regional teams and senior stakeholders.

You will define performance reporting, drive KPI automation, and mentor a team of senior specialists and team leads to strengthen treasury outcomes and cash flow

Qualifications

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
• Professional accounting qualification (e.g. ACCA, CIMA) or equivalent.
• 12+ years of experience in a GBS or BPO, including significant experience leading AR / order-to-cash teams.
• Expert knowledge of end-to-end order-to-cash processes, related accounting, and IFRS 9.
• Proven track record of leading team leads and multi-level teams, and driving performance against KPIs and cash targets.
• Senior stakeholder management experience across regions and functions.
• Experience in resource planning, workflow management, and operating model design.
• Experience with ERP systems: SAP is a must; experience with ServiceNow, BlackLine, and BW an advantage.
• Advanced Excel and PowerPoint skills, including building leadership reporting.
• Lean Six Sigma Green Belt or any other equivalent training - desirable but not essential.

Responsibilities

• Own the end-to-end delivery of the AR Collections tower, ensuring collections, cash application, dispute management, and period-end activities are completed accurately and on time.
• Set tower priorities and allocate resources effectively, including oversight of customer account assignment for new accounts and account movements.
• Review and approve FI/CO postings during the period-end close, ensuring they are accurate, fully supported, and compliant with policy.
• Utilise multiple reports to monitor team and GBS process status and effectiveness, and devise action plans to address performance gaps.
• Oversee the completion of KPI data and drive its automation, ensuring accurate and timely performance reporting.
• Create internal and external reports for leadership and stakeholders as required, handing over ongoing maintenance to the team.
• Work with and build strong relationships with regional teams and leads through regular and ad-hoc meetings.
• Act as the senior point of contact for the Head of Finance Delivery, regional finance leadership, and commercial stakeholders on collections performance and risk.
• Hold periodic strategic debt reviews with stakeholders, with a view to pre-empting requirements.
• Own the AR Collections ASL, coordinating reviews and updates with approvers three times per year.
• Uphold, review, and create collections policies, procedures, and forms, including updates shared with other FSCs.
• Ensure that controls are operated as designed, with strong governance around all controls as per RCMs (Risk Control Matrix).
• Ensure timely and accurate closure of audit findings, with immediate remediation of any control failures.
• Uphold current legislative and legal requirements for document/transaction retention and ensure compliance with IFRS 9.
• Lead, coach, and develop the AR Collection Team Lead and Senior Collections Specialists, holding regular, structured, development-focused one-on-ones.
• Set clear objectives and provide timely and adequate feedback on performance, utilising the data-driven tools available.
• Identify talent, build succession, and support the development of capability across the tower.
• Foster an engaged, inclusive, and safe working environment.

Job description

Rolls-Royce Krakow Global Capability Centre is seeking an AR Collections Lead on a 3-year FTC to drive end-to-end collections, cash application and period-end processes. You will lead the AR Collections tower, manage resources, and ensure compliance with policy and IFRS 9 while coordinating with regional teams and senior stakeholders.

You will define performance reporting, drive KPI automation, and mentor a team of senior specialists and team leads to strengthen treasury outcomes and cash flow