AR & Collections Specialist — UK & Ireland

Philips Lighting Spain SL.; Łódź; Presencial; PLN 60.000 - 90.000; Jornada completa

Descripción de la vacante

Signify is seeking an Accounts Receivable Specialist to manage customer accounts, ensure timely payments, and reduce outstanding balances in a dynamic, global setting. You’ll communicate with clients to resolve billing issues, negotiate plans, and maintain precise financial data.

Ideal candidates have 1–3 years in collections, strong English skills, and proficiency in MS Office; SAP experience is a plus. This on-site role in Poland offers growth and cross-functional collaboration.

Formación

• 1-3 years of experience in executing and overseeing the collection process.
• Very good command of English.
• MS Office, especially Excel; SAP is a great advantage.

Responsabilidades

• Monitors accounts receivable to identify overdue payments and initiates collection efforts.
• Contacts customers via phone, email, or mail to request payment and provide account information.
• Negotiates payment arrangements and settlements within company policies to recover owed funds.
• Collaborates with internal departments to address billing discrepancies and resolve disputes.
• Maintains accurate records of collection activities and customer communications in the system.
• Prepares reports on collection status, outstanding debts, and recovery rates for management review.
• Ensures compliance with legal and regulatory requirements related to debt collection practices.
• Reconcile customer accounts and provide insights to stakeholders.
• Report on collection progress and results.
• Contact customers to discuss overdue payments and develop repayment plans.
• Work closely with the cash application team, commercial operations and sales colleagues.

Conocimientos

Accounts receivable

English proficiency

MS Excel proficiency

Analytical thinking

Attention to detail

Herramientas

SAP

MS Office

Descripción del empleo

Signify is seeking an Accounts Receivable Specialist to manage customer accounts, ensure timely payments, and reduce outstanding balances in a dynamic, global setting. You’ll communicate with clients to resolve billing issues, negotiate plans, and maintain precise financial data.

Ideal candidates have 1–3 years in collections, strong English skills, and proficiency in MS Office; SAP experience is a plus. This on-site role in Poland offers growth and cross-functional collaboration.