AR & Collections Leader: Drive Cash Flow & O2C Excellence

Expereo International; Katowice; On-site; PLN 180,000 - 280,000; Full time

Job summary

Expereo International is seeking an Accounts Receivable Manager to lead the Billing and Collection teams in Katowice, Poland, overseeing end-to-end order-to-cash processes and driving cash collection performance.

You will optimise billing accuracy, manage credit risk, and collaborate with Sales, Operations, and Compliance to ensure timely invoicing and dispute resolution. Fluency in English is required.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 5+ years' experience within Accounts Receivable, Billing, Order-to-Cash, or Finance Operations
• 2+ years’ leading an Accounts Receivable team, including performance management, coaching and workload planning.
• Strong understanding of billing operations, revenue recognition principles, collections management, and credit risk.
• Experience working within multinational or multi-entity organisations.
• Strong analytical and problem-solving skills with the ability to interpret financial and operational data.
• Experience managing complex customer contracts, pricing structures, and billing arrangements.
• Proven ability to influence stakeholders across Finance, Sales, Commercial, Operations, and Compliance teams.
• Strong systems experience with ERP and billing platforms such as SAP, Oracle, NetSuite, Microsoft Dynamics, Salesforce Billing, or similar solutions.
• Fluent written and spoken English.

Responsibilities

• Lead and develop the Billing and Collection teams, ensuring high levels of service, accuracy, and performance.
• Oversee the end-to-end billing process, ensuring invoices are generated accurately, on time, and in compliance with contractual and regulatory requirements.
• Manage the Order-to-Cash cycle, driving operational efficiency across billing, collections, cash application, and dispute resolution.
• Monitor and improve cash collection performance, reducing aged debt and optimising Days Sales Outstanding (DSO).
• Establish and maintain robust credit control policies and procedures to minimise financial risk.
• Partner with Sales, Customer Success, Operations, Compliance, and Finance teams to resolve billing disputes and improve customer payment performance.
• Ensure accurate allocation and reconciliation of customer payments and account balances.
• Prepare monthly reporting including billing performance, collections metrics, aged receivables, bad debt provisions, and cash flow forecasts.
• Lead month-end close activities relating to revenue, billing accruals, deferred revenue, and accounts receivable balances.
• Manage escalated customer account issues and coordinate external collections and legal recovery activities where necessary.
• Drive process improvement initiatives, automation opportunities, and systems enhancements to improve billing accuracy and collection efficiency.
• Support internal and external audits while ensuring compliance with internal controls, company policies, and applicable accounting standards.
• Manage sales agents process which includes monthly reporting, compensation, and communications.

Skills

Accounts Receivable

Billing Operations

Credit Risk

ERP Systems

Process Optimisation

Stakeholder Influence

Contract Management

Analytical Thinking

Multinational Experience

English Fluency

Education

Bachelor's degree in Finance/Accounting/Business

Tools

SAP

Oracle

NetSuite

Microsoft Dynamics

Salesforce Billing

Job description

Expereo International is seeking an Accounts Receivable Manager to lead the Billing and Collection teams in Katowice, Poland, overseeing end-to-end order-to-cash processes and driving cash collection performance.

You will optimise billing accuracy, manage credit risk, and collaborate with Sales, Operations, and Compliance to ensure timely invoicing and dispute resolution. Fluency in English is required.