API Support Engineer — Travel Tech & Dev Solutions

Sabre; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid working mode

Flexible working hours

Luxmed medical coverage

Foreign travel insurance

Referral bonus

Job summary

Sabre in Kraków is seeking an API Support specialist to deliver advanced technical assistance to developers and online customers building on Sabre's APIs. You will troubleshoot integrations, guide deployments, and help ensure seamless experiences with Sabre technology.

Join a global team, work with major travel partners, and enjoy hybrid work with flexible hours, competitive benefits, and opportunities to grow in travel tech.

Qualifications

• Desire to work in a strategic problem-solving and customer focused role.
• Excellent communication skills (written and verbal).
• Proficient fluency in written and spoken English is required.
• Ability to learn and share knowledge quickly.
• Attention to detail and ability to multi-task.
• Ability to work in a team environment.

Responsibilities

• Deliver advanced support, resolving complex issues and guiding customers on Sabre APIs.
• Collaborate with developers, customers, and internal teams to improve service and initiatives.
• Serve as first contact for online customers, guiding API usage and deployment.
• Validate XML files and schemas and reproduce scenarios to diagnose issues.
• Investigate non-conforming SOAP/REST requests and provide user guidance.
• Participate in customer projects.

Skills

XML

SOAP

REST

HTML

English

Customer-focused

Problem solving

Education

Student or fresh graduate in CS/Engineering

Job description

Sabre in Kraków is seeking an API Support specialist to deliver advanced technical assistance to developers and online customers building on Sabre's APIs. You will troubleshoot integrations, guide deployments, and help ensure seamless experiences with Sabre technology.

Join a global team, work with major travel partners, and enjoy hybrid work with flexible hours, competitive benefits, and opportunities to grow in travel tech.