AP Issue Resolution Associate (m/f/x) - temporary

Zoetis; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Multisport card

Flexible working hours

Hybrid model of work

Job summary

Zoetis in Warszawa, Poland is seeking an AP Issue Resolution Associate (m/f/x) on a temporary basis. You will act as the single point of contact for market urgent and complex requests, educating internal users on processes to limit queries to the P2P Team.

Responsibilities include processing a high volume of AP transactions, ensuring invoices are posted correctly, monitoring tax requirements with Global Tax, supporting other AP teams, and maintaining performance against KPIs and SLAs.

Qualifications

• Undergraduate degree in Finance or Accounting (preferred).
• 1–2 years of professional experience.
• Experience working in SSC/BPO environment would be an asset.
• Good command of English (B2 level).
• Ability to work in culturally diverse teams.
• Customer-focused with strong interpersonal and communication skills.
• Basic computer skills (Word, Excel and Access).

Responsibilities

• Act as single point of contact for market urgent and complex requests.
• Provide P2P process research and proactively identify issues and risks.
• Answer all incoming queries in helpdesk ticketing tool.
• Process One Time Vendor requests.
• Responsible for efficient and accurate processing of a high volume of AP transactions in applicable systems.
• Continuously monitor accounting and tax requirements in each country with Global Tax team.
• Support other AP Teams if required.
• Monitor and escalate End User queue to ensure invoices are paid within due date.
• Ensure balance confirmation requests are answered timely.
• Analyze data, draw conclusions, support with preparation of BSR decks.
• Ensure country-specific requirements are fulfilled before invoices are picked up for payment.
• Ensure rejected payments are followed up to root cause and explained.
• Report timely on key financials and comply with KPIs and SLAs.
• Assist in month end activities including GL and Sub-Ledger reconciliation for AP.
• Maintain robust SOX compliance and internal controls.
• Assist AP Team Lead, P2P Manager and GPO in process improvements.

Skills

Customer focus

Interpersonal communication

English proficiency B2

Education

Undergraduate degree in Finance or Accounting

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

AP Issue Resolution Associate (m/f/x) - temporary

Responsibilities

• Act as single point of contact in case of relevant Market urgent and complex requests; educate internal users on the process and how to retrieve information on their own to limit to number of queries that are received by P2P Team
• Provide P2P process research and proactively identify and resolve issues and risks as necessary
• Answer all incoming queries in helpdesk ticketing tool
• Process One Time Vendor requests
• Responsible for efficient and accurate processing of a high volume of AP transactions in applicable technology systems in a timely manner
• Continuously monitor accounting and tax requirements in each country to ensure invoices are posted appropriately. This includes collaboration with Global Tax team and local finance and tax contacts
• Support other AP Teams if required
• Monitoring and escalating End User queue to ensure invoices are paid within due date
• Ensure balance confirmation requests/statements from vendor or market Colleagues are answered timely
• Analyze the data, draw conclusions, support with preparation of BSR decks
• Ensure country specific requirements are fulfilled before invoices are picked up for payment to avoid rejection
• Ensure rejected payments are followed up to root cause and explained
• Responsible for the timely reporting of key financials and compliance with Key Performance Indicators (KPIs) and Service Level agreements (SLAs)
• Manage applicable technology systems and follow procedures for, performing month end activities to include GL and Sub-Ledger reconciliation for Accounts Payable, as well as processing of cash disbursements / urgent payments
• Ensure robust compliance environment with SOX, internal controls, accounting policies and procedures
• Assist Accounts Payable Team Lead, P2P Manager and Global Process Owner (GPO) in identifying and implementing process improvement s and best practices within Accounts Payable area

Requirements

• Undergraduate degree (educational background in Finance and/or Accounting preferred)
• 1-2 years of professional experience
• Experience working in SSC/BPO environment would be an asset
• Good command of English (B2 level)
• Ability to work in culturally diverse teams
• Customer focused with strong interpersonal and communication skills
• Basic computer skills (e.g. Microsoft Word, Excel and Access)

We offer

• Contract of employment by external agency
• Work in a world leading pharmaceutical company for animals
• Learning and developing programs
• Private medical care packageLife insurance
• Multisport card
• Flexible working hours
• Hybrid model of work

Full time

Independent Contractor

Contingent Worker