Air Freight Forwarding Specialist

Yusen Logistics (UK) Ltd; Województwo mazowieckie; On-site; PLN 60,000 - 90,000; Full time

Job summary

Yusen Logistics (UK) Ltd in Warsaw, Mazowieckie, Poland, is seeking an Air Freight Forwarding Specialist to coordinate import air shipments from start to finish, collaborating with customers, carriers and customs. You will ensure accurate documentation, plan transport solutions, monitor progress and provide regular updates.

The role requires at least 1 year of air freight experience, strong English and proficiency with CargoWise.

Qualifications

• Minimum 1 year of experience in import air freight forwarding.
• Knowledge of import air freight processes.
• Familiarity with transportation and logistics documentation.
• Practical knowledge of Incoterms.
• Good command of English in a business environment.

Responsibilities

• Manage import air freight shipments from start to finish.
• Verify shipment requirements and documents.
• Prepare documentation for transportation processes.
• Plan transportation solutions based on cargo volume and customer needs.
• Monitor shipments and provide status updates to customers.
• Maintain data in CargoWise and archive documents.
• Coordinate with carriers, handling agents, and customs.
• Identify risks and potential extra costs in shipments.
• Build and maintain relationships with customers and partners.
• Suggest process improvements to raise service quality.

Skills

English (business)

Air freight forwarding

Incoterms knowledge

Relationship building

Independent work

Attention to detail

MS Office

CargoWise

Tools

CargoWise

MS Office

Job description

Job RefYLEAST-AFF-141026City:Warsaw, Mazowieckie, PolandDepartmentAir Freight ForwardingStatusFull TimeTypePermanentHours40Air Freight Forwarding SpecialistJob location: Kąty WrocławskieRole OverviewWe are looking for an Air Freight Forwarding Specialist who will be responsible for the end-to-end organization and coordination of import air freight shipments. In this role, you will ensure the smooth execution of transportation orders, collaborate with customers, carriers, and customs agencies, and deliver a high standard of service throughout the entire logistics process.Key Responsibilities:• Manage import air freight forwarding shipments from start to finish.• Verify shipment requirements and ensure the accuracy of transport documentation.• Prepare and complete all documentation required for transportation processes.• Analyze cargo volume, type, and availability to plan transportation solutions in line with customer requirements.• Select optimal transportation solutions and develop relationships with carriers.• Monitor shipment progress and provide customers with regular status updates.• Maintain accurate data in operational systems (including CargoWise) and ensure timely document archiving.• Coordinate activities with all parties involved in the logistics chain, including carriers, handling agents, and customs agencies.• Identify and report potential risks and additional costs related to shipment execution.• Build and maintain long-term relationships with customers and business partners.• Initiate and implement improvements to enhance service quality and operational efficiency.What You Will Bring To The Role:• Good command of English, enabling effective communication in a business environment.• Minimum 1 year of experience in air freight forwarding.• Knowledge of import air freight processes.• Familiarity with transportation and logistics documentation.• Practical knowledge of Incoterms.• Strong relationship-building skills with customers and business partners.• Ability to work independently, with attention to detail and a high level of accountability.• Good knowledge of the MS Office package.• Willingness to learn and pursue further professional development.What We Offer• Stable employment based on a permanent employment contract within an international organization.• Opportunities for professional growth and development in international logistics and freight forwarding.• Participation in managing transportation projects for global customers.• A friendly working environment and support from an experienced team.• Independence in your work, with the opportunity to propose and implement process improvements.• Attractive employee benefits package and competitive employment conditionsWhy Join Us?At Yusen Logistics you will have the opportunity to contribute to meaningful projects, work alongside talented professionals, and grow your career in an environment that values innovation, accountability, and collaboration.At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process. However, we encourage candidates to use these tools to enhance their application rather than replace their own effort and authenticity. During the interview process, we expect responses to reflect your own experience, thinking and capabilities.Yusen Logistics is an equal opportunities employer. We welcome applications from all suitably qualified candidates and make our recruitment decisions based solely on skills, experience and potential. Diversity enables us to create an inclusive environment where everyone can thrive and grow.