AI Platform Product Owner: Infra to AI

IDT Corporation; Województwo mazowieckie; Remote; PLN 352,000 - 469,000; Full time

Benefits offered by this job

Remote Europe B2B

Hybrid roles for Belarus & Moldova

Career growth opportunities

Job summary

IDT Corporation is seeking a Product Owner to shape and drive AI-powered features across its B2B/B2B2C product lines. Initially you’ll own an internal infrastructure initiative, partnering with engineering to translate business needs into clear milestones and scope.

As the project matures, you’ll expand into customer-facing AI features and measure success with concrete metrics. You will lead sprint planning, define scope, and report progress to technical leadership.

Qualifications

• 4+ years of experience in product management or product ownership, with at least 2 years focused on AI or ML-powered products
• Background in B2B SaaS, ideally within communications, contact centers, or enterprise software
• Experience working closely with engineering on platform, infrastructure, or internal tooling products
• Hands-on experience measuring AI quality, such as running evaluations and tracking AI agent error rates
• Strong technical fluency: understanding APIs, LLMs, and system integrations to make smart scoping decisions
• Demonstrated ability to define scope, write clear requirements, and hold teams accountable to delivery
• Experience working with distributed teams across multiple time zones
• Fluent English and confidence presenting to leadership
• Ability to work with overlap in European time zones

Responsibilities

• Own the product side of an internal infrastructure initiative, translating business and engineering needs into clear requirements and milestones
• Run sprint planning and prioritization with engineering, and be the go-to source of truth on scope, status, and risks
• Come to weekly technical leadership syncs fully prepared to report on progress, blockers, and decisions
• Establish clear Definitions of Done and hold teams accountable to delivery timelines
• Identify opportunities to bring AI into our products, define scope, and drive delivery from zero to launch
• Define quality metrics for AI features, including evaluation and error-rate measurement for AI agents
• Translate complex AI capabilities into clear, customer-facing value propositions the sales team can lead with
• Define key success metrics for every shipped feature, focusing on adoption, conversion, and retention
• Proactively connect with stakeholders across the company, uncover problems, and propose execution plans
• Follow up relentlessly across teams so nothing falls through the cracks
• Improve how product and engineering work together: tools, processes, and visibility
• Present product strategy and status updates to leadership

Job description

IDT Corporation is seeking a Product Owner to shape and drive AI-powered features across its B2B/B2B2C product lines. Initially you’ll own an internal infrastructure initiative, partnering with engineering to translate business needs into clear milestones and scope.

As the project matures, you’ll expand into customer-facing AI features and measure success with concrete metrics. You will lead sprint planning, define scope, and report progress to technical leadership.