AI Enablement Lead - Services Onboarding, Poland

Cornerstone Research; Kraków; Hybrid; PLN 169,000 - 271,000; Full time

Job summary

Cornerstone in Kraków is seeking an Enablement Hub Lead to own AI-powered onboarding and early role readiness for Services team members in the Poland region. Reporting to the Services Academy leader, you will design personalized digital journeys with human oversight to accelerate deployment readiness and improve certification outcomes.

You will collaborate with Services leaders, hiring managers, mentors, and Cornerstone University to move learners from onboarding to staffed or billable work,

Qualifications

• Hands-on experience delivering Professional Services or SaaS implementations.
• Strong understanding of implementation lifecycles, delivery methodology, project governance, customer engagement, delivery risk, and the expectations placed on deployable Services practitioners.
• Experience designing or operating onboarding, role-readiness, Academy, or capability-development journeys for Services roles.
• Ability to design AI-primary learning and performance-support experiences with appropriate human coaching, assessment, escalation, and responsible-AI oversight.

Responsibilities

• Own AI-primary onboarding and role-readiness journeys for Services cohorts in the assigned location, with clear points for human oversight and intervention.
• Configure and continuously improve personalized digital guidance, practice, knowledge support, assessments, reminders, and progress signals for each Services role.
• Deliver targeted live workshops, coaching, simulations, observation, and feedback where human expertise adds the greatest value.
• Coordinate onboard journeys, including learning, certification, practice evidence, manager checkpoints, staffing milestones, and readiness decisions.
• Apply practical Professional Services and implementation experience to prepare new hires for delivery methodology, governance, customer engagement, risk management, tools, and escalation expectations.
• Monitor Readiness Health bands and learner evidence, identify blockers early, and coordinate interventions with managers, mentors, and subject matter experts.

Job description

Cornerstone in Kraków is seeking an Enablement Hub Lead to own AI-powered onboarding and early role readiness for Services team members in the Poland region. Reporting to the Services Academy leader, you will design personalized digital journeys with human oversight to accelerate deployment readiness and improve certification outcomes.

You will collaborate with Services leaders, hiring managers, mentors, and Cornerstone University to move learners from onboarding to staffed or billable work,