AI Automation Engineer: Proactive IT for Life Sciences

Cytiva; Kraków; On-site; PLN 180,000 - 260,000; Full time

Job summary

Cytiva is seeking an I&O AI Automation Engineer to design, build, and deploy AI-powered agents and automations across IT infrastructure and operations in Kraków, Poland. You will identify high-value opportunities across network, cloud hosting, end user compute, and service management, delivering production-grade automation at scale.

You will collaborate with DXDA, Security, Risk & Compliance to ensure governance, data boundaries, and regulatory considerations are met, while contributing to

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related technical field.
• 5+ years of experience in IT infrastructure, operations, or systems engineering, with demonstrated hands-on delivery of automation solutions in an enterprise environment.
• 2+ years of practical experience building AI/ML-powered automations or intelligent agents using platforms like Microsoft Copilot Studio, Power Automate, Azure OpenAI, LangChain, or equivalent.
• Strong collaboration skills and ability to translate requirements into scalable automation solutions.
• Experience with Microsoft 365 Copilot ecosystem, Power Platform and/or Azure AI services in production.

Responsibilities

• Design, build, and deploy AI agents and automations to address I&O use cases including incident triage, change routing, self-service provisioning, proactive alerting, and KPI generation.
• Identify and prioritize automation opportunities across I&O pillars by partnering with L2/L3 leaders to map workflows, quantify toil, and maintain a backlog of AI use cases.
• Develop self-healing and proactive operations capabilities by building agent-driven automations that diagnose and remediate common issues before affecting users.
• Create reusable AI patterns, prompt libraries, and automation templates for I&O engineers to adopt AI-powered workflows.
• Upskill infrastructure engineers on prompt engineering, agent design, Copilot Studio practices, and governance aligned with Cytiva and Danaher's DBS.
• Measure automation impact by tracking metrics and presenting outcomes to I&O leadership.
• Collaborate with DXDA and Security, Risk & Compliance to ensure AI agents comply with governance, data boundaries, and EU AI Act.

Job description

Cytiva is seeking an I&O AI Automation Engineer to design, build, and deploy AI-powered agents and automations across IT infrastructure and operations in Kraków, Poland. You will identify high-value opportunities across network, cloud hosting, end user compute, and service management, delivering production-grade automation at scale.

You will collaborate with DXDA, Security, Risk & Compliance to ensure governance, data boundaries, and regulatory considerations are met, while contributing to