Ads Billing & Solutions Specialist

Google India Pvt Ltd; Wrocław; On-site; PLN 248,000 - 254,000; Full time

Job summary

Google India Pvt Ltd is seeking a Billing Specialist for gTech Ads Customer Experience in Poland. The role emphasizes supporting billing content, developing repeatable solutions, and collaborating with partners to drive customer success.

policies and billing knowledge are valued, with a focus on customer satisfaction, cross‑functional collaboration, and data‑driven decisions to influence business outcomes.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in a technical project management or a customer-facing role.
• Ability to work flexible, non-standard working hours in line with customer requirements.

Responsibilities

• Support updating of existing solution content or create repeatable content (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions.
• Help generate partner insights and participate in business reviews with partners to formulate partner strategies, with minimal guidance.
• Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation.
• Execute solutions, with occasional support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved.
• Assist in identifying trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with some guidance.

Skills

Online advertising experience

Data-driven decisions

Project management

Communication skills

Billing knowledge

Education

Bachelor’s degree or equivalent

Job description

Google India Pvt Ltd is seeking a Billing Specialist for gTech Ads Customer Experience in Poland. The role emphasizes supporting billing content, developing repeatable solutions, and collaborating with partners to drive customer success.

policies and billing knowledge are valued, with a focus on customer satisfaction, cross‑functional collaboration, and data‑driven decisions to influence business outcomes.